Commercial Property Rental Assistant

Commercial Property Rental Assistant will support a commercial office space/business center with multiple tenants of varying business types. You will have the opportunity to interact with professionals and their customers on a daily basis as you are the friendly face they will see as they go about their day in the business center. A heart for customer service, a commitment to professionalism, and the willingness to adjust to various changes or procedures will be key qualities in this role.

Responsibilities

• Open and close the building
• Greet visitors
• Receive, route and deliver mail to tenants
• Answer phone calls: route to appropriate tenant, if necessary and answer questions regarding rental space
• Provide tours to prospective tenants
• Communicate with tenants in a professional and courteous manner
• Respond to tenant questions and concerns in timely manner and escalate concerns to management when necessary
• Collect, document and track payments from tenants on a monthly basis
• Follow up with tenants who are past due
• Track tenants’ lease expiration dates for renewal
• Organize/manage the electronic filing system and keep it up to date
• Maintain and update internal information logs
• Schedule and document reservations for on-site conference room use
• Promote vacancies to usher in new business
• Assist with meeting and event preparation
• Maintain and report any building needs and improvements
• Enforce Building Rules and Regulations
• Provide administrative support as needed
• Create, edit, revise or update documents as needed
• Communicate basic internal announcements via social media
• Coordinate and manage office events
• Assist executives if needed
• Work closely with in-house counsel on tenant concerns and lease issues

Must be on site, Full-time Monday through Friday 8am to 5pm

Requirements

Qualities and Capabilities Needed

• Minimum of 2 years working in a professional office setting
• Some knowledge or experience with DocuSign
• Property Management experience strongly preferred
• High School diploma or GED required
• Intermediate knowledge of Office 365
• Microsoft Word, Excel and PowerPoint
• Microsoft Outlook, Dynamics CRM and SharePoint
• Must be organized and have strong attention to detail
• Friendly, attentive and upbeat personality preferred
• Ability to handle confidential information with discretion

Benefits

Medical, Dental, Vision, Life/AD&D, Paid time off