Care Coordinator

As a Care Coordinator, you’ll play a vital role in supporting our Motion MSK clinics, ensuring every patient receives the high-quality care they deserve. You’ll collaborate with our providers, operational teams, and external partners to deliver efficient and compassionate care across both in-person care and virtual settings.

What you’ll do:

Be the Backbone of Clinic Operations

• Provide crucial support for our MSK clinics, ensuring seamless day-to-day front end and back end operations

• Partner closely with Motion MSK providers to deliver a delightful and efficient patient experience.

Support and Streamline Processes

• Manage patient intake, scheduling appointments, referrals, insurance verifications, coordinating outside care, inventory
• Oversee the end-to-end referral process, ensuring timely communication and follow-up for patients and partners.

Build Relationships

• Serve as a trusted point of contact for patients in-person and over the phone, ensuring they feel supported throughout their care journey.
• Advocate for patients to ensure they receive the best possible care and support during their treatment.
• Assist in the development of patient care plans in collaboration with healthcare providers.
• Facilitate communication between patients and specialists, ensuring timely exchange of information.

Define and Refine Operations

• Under the guidance of the General Manager, help shape and improve clinical operations workflows to deliver high-quality patient care at scale.
• Contribute to the development and implementation of quality improvement initiatives to enhance patient care and clinic efficiency.
• Continuously assess and enhance processes to ensure efficiency and effectiveness across all care settings.

Schedule and Location: We are seeking a dedicated professional to provide weekly support Monday through Friday to two local clinics, with occasional travel to a third location as needed. This role ensures seamless operations across clinics, focusing on patient care, administrative coordination, and team collaboration. The position involves direct engagement with staff and patients, requiring flexibility, strong communication skills, and a reliable approach to local travel.

Requirements

• Bachelor’s degree in a related field or related hands on experience
• Have relevant work experience
• Worked in an ambulatory practice as a patient care coordinator, referral coordinator, or medical assistant
• Created and maintained operational workflows
• Partnered successfully with physicians to enable outstanding care delivery
• A passion for delivering exceptional patient care and operational excellence.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• A collaborative spirit, with experience working across teams and fostering partnerships.
• A proactive mindset and a knack for problem-solving to support continuous improvement.
• Reliable transportation for local travel to support multiple clinic locations.
• It’s a plus if you are multi-lingual or have start up experience

Benefits

At Motion, we know that providing great care starts with taking care of our team. That’s why we’re committed to supporting you both professionally and personally, offering a comprehensive set of benefits designed with your well-being in mind.

• Health Benefits: We’ve got you covered—literally. Our dental and vision plans are 100% company-paid AND our medical plans are up to 90% company-paid, keeping health benefits for you not only accessible but also affordable!
• Retirement Savings: Secure your future with our competitive retirement plans, which include a company match to help you grow your savings.
• Paid Time Off: From PTO and holidays to parental and bereavement leave, we’re here to support you through all of life’s moments.
• Family Building: We’re here for you as you grow your family, offering financial support for fertility treatments and family-building assistance.:
• Mental Health Support: Your mental health matters. That’s why we provide free 24/7 access to mental health resources to ensure you’re supported whenever you need it.