Assistant Service Manager

At RideNow Powersports, our success depends on providing the best customer service in the industry! We are a leader in the powersports retail industry, offering a wide range of products and services to our customers. We are currently seeking a highly motivated and experienced Assistant Service Manager to join our team.

Responsibilities:

• Assist in managing the service department and ensure the success of all processes and operations.
• Supervise and train service department staff to provide exceptional customer service and maintain high standards of quality.
• Monitor and track the performance of the service department, including productivity, customer satisfaction, and profitability.
• Maintain a strong focus on service upsells and exceed sales goals.
• Handle customer inquiries and concerns in a professional and timely manner.
• Ensure all service repairs are completed within the designated time frame and meet safety standards.
• Coordinate with other departments to ensure smooth operations and overall customer satisfaction.
• Stay updated on industry trends, technologies, and best practices in the powersports service field.

Requirements

• Minimum of 3 years of experience in a service department, preferably in the powersports industry.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent customer service and communication skills.
• Proficient in using service management software and other computer applications.
• Detail-oriented and highly organized, with the ability to multitask and prioritize work.
• Strong problem-solving and decision-making abilities.
• Knowledge of powersports vehicles, parts, and accessories is a plus.
• High school diploma or equivalent.
• Valid driver's license and motorcycle endorsement.

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Excellent Healthcare Coverage, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Competitive Pay - Generous base plus commission pay plan allowing you to make a great living!
• Awesome company events...we work hard but play harder!
• And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·

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