Peer Support Services Coordinator - Drop-in Center Seaford

The Peer Support Services Coordinator for our drop-in program plays a critical role in assisting individuals who face challenges related to mental health, addiction, or homelessness. The Peer Support Services Coordinator provides support, guidance, and encouragement to participants of the drop-in program, using their own lived experiences of recovery and resilience to help others navigate similar challenges. The Peer Support Services Coordinator is responsible for facilitating peer-led support groups, providing one-on-one mentoring, and connecting participants with additional resources and services. This role is pivotal in creating a supportive community environment where participants can share experiences and receive empathy and guidance from someone who truly understands their struggles.

Please note: To accommodate the needs of the Drop-in Center members, this position will be required to work dayshift Sunday through Thursday OR Tuesday through Saturday and may include working some holidays.

Requirements

General Accountabilities

• Engage with participants to build trust and rapport.
• Provide empathetic support and guidance to participants, sharing personal experiences of recovery to foster a supportive environment.
• Plan and facilitate peer support groups that focus on topics relevant to recovery, mental health, and personal development.
• Assist participants in identifying and accessing external resources, including mental health services, housing, and employment opportunities.
• Help participants develop personalized recovery plans, including goal setting and identifying practical steps towards recovery.
• Provide immediate support during crises, applying de-escalation techniques and emotional support to manage stressful situations.
• Advocate for participants' needs within the program and in the broader community.
• Keep accurate records of participant interactions and progress, ensuring confidentiality and integrity in reporting.

Job Qualifications

• High School Diploma, GED, or Equivalent required.

• Experience working in addiction recovery or mental health settings is highly desirable.
• Prior experience in peer support or community health services is beneficial.
• Certification in peer support, addiction recovery, or mental health first aid is advantageous.

Skills

• Strong interpersonal and communication skills.
• Ability to listen empathetically and engage with diverse individuals.
• Strong boundaries and ethics, understanding the importance of confidentiality.
• Capability to work independently and as part of a team.
• Compassionate and patient, with a genuine desire to support others.
• Strong problem-solving skills and the ability to navigate challenging situations.

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, ROTH 401K)
• Paid Time Off
• 11 Paid Holiday's Yearly
• Training & Development
• Wellness Resources