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Medical Front Desk Receptionist

Align ENT & Allergy

Greenwich, connecticut


Job Details

Full-time


Full Job Description

Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.

Responsibilities

  • Greet patients and visitors with a warm and welcoming demeanor.
  • Check-in patients, verify their information, and update electronic medical records accurately.
  • Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
  • Schedule and confirm patient appointments, ensuring efficient time management.
  • Assist patients in completing necessary forms and understanding office policies.
  • Collect patient co-pays, process payments accurately, and maintain proper documentation.
  • Maintain the cleanliness and organization of the reception area.
  • Coordinate with medical staff to optimize patient flow and use of resources.
  • Insurance Eligibility

Requirements

  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in using computer systems and basic office software.
  • Ability to handle a fast-paced environment and multiple tasks simultaneously.
  • Empathy, compassion, and professionalism in dealing with patients and their families.
  • Ability to work well as part of a team.
  • Reliability and punctuality in attendance.

Benefits

Benefits:

· 401(k) after a year of service

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

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