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Director of Infrastructure Services

Foley Carrier Services LLC

Hartford, connecticut


Job Details

Full-time


Full Job Description

MISSION

Missions are accomplished with people, driving towards a greater purpose. Foley has been a trusted partner to motor carriers of all sizes. Our technologically advanced approach to DOT compliance automates many of the background screening and compliance requirements motor carriers must comply with- making it easier to onboard and retain the right driver for their business. We don’t help our customers stay compliant at Foley; we help them thrive.

A positive attitude is everything. At Foley, we’ve created a culture that rewards kindness, enthusiasm, and a can-do attitude. Whether working together internally or helping a customer solve a problem, we approach every challenge with a sense of humor, optimism, and determination to succeed.

Director of Infrastructure Services

The Director of Infrastructure Services is a senior leader responsible for overseeing the organization’s IT infrastructure, ensuring its scalability, security, and efficiency in support of product delivery and operations.  This role requires a strategic thinker with deep technical expertise and strong leadership skills to manage a team of IT professionals and collaborate with cross-functional leaders. As Director of Infrastructure Services, you will report to the VP of Operations. The Director will align infrastructure initiatives with organizational goals while driving innovation and operational excellence. 

This is a REMOTE option- Those residing in CT, MA, SC, GA, FL, and TX are welcome to apply!

The salary range for this position is:  $140,000 - $150,000 annually

WHAT YOU WILL DO

Strategic Leadership:

    • Develop and execute the organization’s IT infrastructure strategy, ensuring alignment with business objectives.
    • Plan and manage infrastructure upgrades, expansions, and lifecycle management to support growth and innovation.

Infrastructure Management:

    • Liaison with product development and engineering to deliver innovative technology solutions for our customers.
    • Oversee the design, implementation, and maintenance of network systems, servers, storage, cloud environments, and data centers.
    • Ensure high availability, performance, and scalability of IT systems.

Security and Compliance:

    • Establish and enforce security protocols and standards to protect organizational data and systems.
    • Ensure compliance with industry regulations and organizational policies.
    • Prioritize codifying policies and automating adherence and enforcement. 

Team Leadership:

    • Build, lead, and mentor a high-performing infrastructure team.
    • Foster a culture of collaboration, accountability, and continuous improvement.
    • Promote an environment of trust and de-centralized decision-making.

Budget and Vendor Management:

    • Develop and manage the infrastructure budget, ensuring cost-effective solutions.
    • Negotiate and manage vendor contracts, relationships, and performance.

Disaster Recovery and Business Continuity:

    • Develop and maintain disaster recovery and business continuity plans.
    • Conduct regular testing to ensure readiness.

Innovation and Emerging Technologies:

    • Stay abreast of emerging trends and technologies to drive modernization initiatives.
    • Recommend and implement innovative solutions to improve operational efficiency.

WHAT WE’D LIKE YOU TO HAVE

Education & Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field (Master’s preferred).
  • 10+ years of progressive experience in IT infrastructure, including 5+ years in a leadership role.

Technical Expertise:

  • Strong knowledge of networking, cloud computing (AWS, Azure, Google Cloud), virtualization, and storage technologies.
  • Experience with cybersecurity frameworks, compliance standards (e.g., ISO 27001, GDPR), and disaster recovery planning.
  • Extensive, practiced knowledge of policy and infrastructure as code concepts.
  • Experience working in a cloud native environment – specifically with containerized applications.

Leadership Skills:

  • Proven ability to lead diverse teams and drive organizational change.
  • Excellent communication and stakeholder management skills.
  • Experience in an agile delivery organization. Experience with Scrum or other agile frameworks a plus.

 Other Skills:

  • Strong problem-solving and decision-making abilities.
  • Experience in managing multi-million-dollar budgets and vendor contracts.

WHAT MATTERS TO US

Our people are one of our most important assets. Our culture is what unites us and guides us in our daily work. We look for people who Get It, Want It, and Can Do It! We do all we can to make Foley a place where each person can be a true master of their craft and is positioned for success.

WHAT YOU WILL LOVE ABOUT FOLEY

The people! Our employees and customers consistently express the best thing about Foley is our close-knit, exceptionally talented teams. Check out our customer's feedback – on Trustpilot

Outstanding benefits. 3 medical plans to choose from, 2 level dental, and 2 level vision plans. Generous vacation, sick, and personal time off. 401K plan with a match. We’ve got your back so you can live your best life.

It’s about ideas over egos. You will have the freedom to explore new ideas and approaches in an entrepreneurial environment, supported by a collaborative team.

Professional growth. We open our roles to our employees first and encourage them to apply for growth opportunities. Our People Operations team is available to discuss career growth and help put a plan in place, helping employees achieve the growth they crave.

Our environment! We celebrate success and believe in transparency and teamwork to get us there. We invest in collaboration tools so you can meet with your team face-to-face. Many of our roles are remote and we want to ensure our employees are engaged and can interact with their peers in a virtual space.

What We Do, How We Do It

Too often, companies use a piecemeal approach when it comes to screening drivers. They might use one vendor to help recruit. Another to screen. And still, another to address the complex world that is compliance. This approach is inefficient, expensive, and redundant. Not to mention, it makes it too easy for things to fall through the cracks.

At Foley, we've built a company that effortlessly manages these three areas under one roof: recruit, screen, and comply. Thanks to powerful technology combined with our compliance expertise, we're able to deliver a comprehensive solution to our customers and, as a result, a better overall customer experience.

Where We're Headed

We're always developing new solutions to slay tomorrow's recruitment, screening, and compliance monsters. At the core of these solutions is our vast collection of data—and the many ways to leverage it, whether that's developing software to calculate a company's compliance risk or implementing predictive analytics to identify the best drivers.

What It's Like to Work with Us

Diving deep into a niche industry and becoming an expert . . .

Continually growing and advancing . . .

Making lifelong friends during the process . . .

That sums up what it's like to work for us. We're a 250+ person company on the verge of explosive growth thanks to our AI-powered technology—and where it's headed with predictive analytics. If you'd like to board our rocket ship, check us out:

www.foleyservices.com

Keywords:

Chief Infrastructure Officer (CIO)

Head of IT Infrastructure

Infrastructure Services Manager

IT Infrastructure Director

Director of IT Operations

Director of Network and Systems

Director of Data Center Operations

Director of Cloud Services

Director of IT Architecture

Infrastructure Strategy Director

IT Infrastructure Lead

Director of IT Infrastructure and Security

Director of IT Infrastructure and Support

Infrastructure and Operations Director

Director of IT Infrastructure Management

 

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