Sr. Manager, Risk & Compliance

SUMMARY

At iDE, we are powering entrepreneurs to end poverty. We have powered over 38.8 million entrepreneurs to end poverty and realize prosperity on their own terms. We are an unconventional, progressive nonprofit organization that believes in the power of entrepreneurship to solve the world’s most pressing problems. We look for innovative ways to leverage our market-based approach to transform the lives of millions of people to create lasting and meaningful change. 

The Human Resources department plays a pivotal role in managing the organization's most valuable asset: its people.This includes designing and implementing HR policies and procedures in alignment with organizational goals and legal requirements, administering compensation and benefits packages, and fostering a positive work culture. Furthermore, the HR department facilitates training and professional development programs, handles employee relations and conflict resolution, and ensures compliance with labor laws and regulations across multiple jurisdictions where the NGO operates. By providing strategic HR guidance and support, the headquarters HR department contributes to the overall success and impact of iDE’s mission on a global scale.

While this position will report directly to the Sr. Director of Human Resources, it will support all departments within the organization with the duties and responsibilities listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Compliance Management:

• Monitor and ensure compliance with local, national, and international laws and regulations relevant to the organization's operations in each of our existing country offices and support expansion into additional countries.
• Develop and implement compliance policies and procedures to mitigate risks and ensure adherence to ethical standards.
• Conduct regular compliance audits and assessments to identify areas for improvement.

Risk Management:

• Identify, assess, and prioritize risks associated with the organization's activities, projects, and partnerships.
• Develop risk management strategies and action plans to minimize potential threats and vulnerabilities.
• Collaborate with relevant stakeholders to implement risk mitigation measures effectively.

Process Improvement:

• With guidance from iDE’s senior leaders, evaluate existing processes and workflows to identify inefficiencies and areas for improvement.
• With direction from iDE’s senior leaders, support departments with the development and implementation of streamlined processes and standardized procedures to enhance operational effectiveness and compliance.
• Monitor the effectiveness of process improvements and make adjustments as necessary.

Negotiation Support:

• Provide guidance and support in contractual negotiations, ensuring compliance with legal requirements and organizational policies.
• Collaborate with internal teams and external partners to address compliance-related issues during negotiations.
• Review and analyze contract terms and agreements to identify potential risks and liabilities.

Internal Investigations:

• Work with Senior Leadership to review, establish, and maintain protocols and procedures for conducting internal investigations in response to allegations of misconduct, policy violations, or unethical behavior.
• Coordinate with relevant departments to ensure investigations are conducted promptly, thoroughly, and impartially.
• Work with the Sr. Director of Human Resources to gather and analyze evidence, including documents, emails, witness statements, and electronic data, to determine the validity of allegations and identify responsible parties.
• Conduct interviews with employees, stakeholders, and other relevant parties involved in the investigation, ensuring confidentiality and adherence to legal and ethical standards.
• Document findings, conclusions, and recommendations in a comprehensive investigation report, highlighting key facts, evidence, and any remedial actions required.
• Collaborate with management and legal counsel to determine appropriate disciplinary actions, sanctions, or corrective measures based on investigation outcomes.
• Provide guidance and support to affected parties, including whistleblowers and individuals accused of misconduct, ensuring fair treatment and due process rights are upheld.
• Monitor and follow up on implemented corrective actions and recommendations to prevent recurrence of similar incidents and promote a culture of transparency and accountability within the organization.

Monitoring and Reporting:

• With Senior Leadership, establish a robust monitoring system to track compliance with laws, regulations, and internal policies on an ongoing basis.
• Generate regular reports on compliance metrics, trends, and findings for senior management and relevant stakeholders.
• Provide analysis and recommendations based on monitoring results to improve compliance effectiveness and address emerging issues promptly.

Recruitment & Hiring for New Country Expansion:

• Conduct market research to understand local labor laws, employment practices, and cultural norms regarding recruitment.
• Support the HR and Global Ops teams to develop job descriptions tailored to the local context, considering language requirements, cultural sensitivities, and specific skill sets relevant to the position.
• Customize recruitment processes and procedures to accommodate local regulations, including documentation requirements, interview protocols, and background checks.
• Collaborate with legal and compliance teams to ensure compliance with local employment laws, visa requirements, and work permits for foreign hires.
• Continuously evaluate and refine recruitment strategies based on feedback, performance metrics, and evolving market dynamics to optimize the hiring process in the new country.
• In conjunction with Global HR and Global Ops teams, facilitate recruitment processes for critical positions within country offices, ensuring timely and effective selection of key personnel.

Training and Education:

• Conduct training sessions and workshops to educate staff members on compliance policies, procedures, and best practices.
• Foster a culture of compliance awareness and accountability throughout the organization.
• Provide ongoing guidance and support to staff members on compliance-related matters.

External Engagement:

• Serve as one of the primary points of contact for external regulatory agencies, auditors, and other stakeholders on compliance-related matters.
• Coordinate and facilitate external audits, inspections, and assessments to demonstrate compliance with regulatory requirements.
• Stay abreast of changes in regulatory landscape and proactively engage with external stakeholders to ensure timely compliance updates and adjustments to organizational practices.

OTHER DUTIES AND RESPONSIBILITIES include the following:

• Represent iDE at selected meetings, conferences and workshops.
• Create presentation materials (to include fact gathering, writing and review) for iDE Board reporting.

SUPERVISORY RESPONSIBILITIES

• None

Requirements

GENERAL REQUIREMENTS

• Bachelor's degree in law, business administration, finance, or a related field. Advanced degree or professional certification (e.g., Certified Compliance & Ethics Professional) preferred.
• Proven experience (3 to 5 years) in risk management, compliance, or related fields, preferably within the non-profit sector or international organizations.
• In-depth knowledge of relevant laws, regulations, and standards governing non-profit organizations and international operations.
• Strong analytical skills with the ability to identify, assess, and mitigate risks effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Demonstrated ability to develop and implement compliance policies, procedures, and training programs.
• Proficiency in project management and process improvement methodologies (e.g., Six Sigma, Lean) is desirable.
• Fluency in English is required. Fluency in Spanish, Portuguese, and/or French is advantageous, given the international scope of our work.

LANGUAGE/MATHEMATICAL AND REASONING SKILLS

• Ability to read, analyze, and interpret common legal documents, contracts, financial reports, and  scientific and technical journals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; and use hands to finger, handle, or feel. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is also often required to travel to international locations. 

Benefits

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER

• Equipment used: all office equipment
• International Travel
• Variable Work Hours/Shifts

DIVERSITY STATEMENT:

iDE takes pride in our talented and diverse workforce. Minorities, women, and individuals with disabilities are encouraged to apply.  Hiring, promotion, and compensation of employees are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

BENEFITS

iDE offers a competitive benefits package which includes medical, dental and vision coverage, 403(b) inclusion, short and long-term disability, life insurance and a generous PTO policy.

Application Deadline: April 30, 2024