LINE-X Operations / Receptionist

Data Entry and scheduling of work to be performed by LINE-X sprayers, preppers and drivers. Ensure customer service expectations are exceeded. This is a front office and customer facing position. Will also be assigned as a point of contact for dealerships in the Denver area to ensure relationships with assigned dealerships grow and deepen.

Start time 6:45 - 5:30 @ 80 East 62nd Ave Suite 106B

Requirements

Duties Include

• Check-In : Enter data regarding customer vehicles. Document operational components and scratches/damages.
• Assign Work : Give work to the next available team of applicators. Ensure work is completed and inspected
• Leads : Ensure leads are responded to in a timely manner. Leads should also be made aware of additional services.
• Upsell premium/accessories : Offer products and services beyond the bedliner. Bonuses will be applied to products sold in the near future.
• Driving : Pickup/Delivery of customer vehicles to dealerships.
• Estimates : Given dimensions of non-truck bed applications offer customers an estimate using in-house software.
• Phones : Answer phones for LINE-X and Colminn-X. Take messages as needed for prompt and professional responses to customer queries.
• Schedule Work : Ensure enough work is available for available personnel.
• Quality Assurance : Inspect work prior to contacting customers or assigning a team to a new task.
• Check-Out : Mark work complete, take payments and or update work orders for wholesale customers.
• Lock-Down : Secure the facility and/or advise appropriate personnel of any machinery that needs to be parked. Ensure all customer vehicles are stored inside.

Pay: Up to 25.00 per hour based on performance, start minimum of 19.00(two-week training) per hour. Future will include bonus pay for upselling additional products/services.