Inside Sales Representative

Prescott's, Inc is a reputable medical device company specializing in the distribution and refurbishment of surgical microscopes. We pride ourselves on providing top-quality products and exceptional customer service to healthcare professionals, enabling them to deliver optimal patient care. With our comprehensive range of services, including equipment repair, maintenance, and management solutions, Prescott's is dedicated to simplifying equipment management and improving efficiency in healthcare facilities.

We are currently seeking an Inside Sales Representative to join our dynamic team. In this role, you will play a crucial part in driving sales growth and expanding our customer base. As an Inside Sales Representative, you will be responsible for effectively communicating with potential customers, developing relationships, and promoting our products and services. Your goal will be to achieve sales targets and contribute to the overall success of the company.

Responsibilities

• Manage a high volume of incoming leads and convert them into sales opportunities.
• Communicate with potential customers via cold calling, email, and online chat to understand their needs and recommend suitable products.
• Utilize a consultative selling approach to educate customers on the benefits and features of our products and services.
• Track and manage leads, pipeline, and sales activities using CRM software.
• Nurture relationships with existing and previous customers to generate repeat business and upsell opportunities.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Collaborate with the sales team to develop and implement effective sales strategies and achieve sales targets.
• Provide exceptional customer service and support throughout the sales process.
• Performs other duties as assigned.

Requirements

• High school diploma required
• Minimum of 0-2+ years of experience in inside sales or a customer service role.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Strong phone presence and ability to engage customers and build rapport.
• Ability to quickly understand customer needs and recommend appropriate solutions.
• Experience working with CRM software a plus.
• Self-motivated and driven.
• Excellent time management and organizational skills.
• Ability to work effectively in a team environment.
• Familiarity with medical devices and healthcare industry is a plus.

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including uncapped commissions earnings potential, PTO, medical, dental, and vision coverage, life insurance, disability insurance, as well as a 401K plan with company matching. But we don't stop there – we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.