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HVAC Service Field Manager

Blue Sky Plumbing & Heating

Denver, colorado


Job Details

Full-time


Full Job Description

Blue Sky is a fourth-generation family-owned business that believes our company is only as strong as our reputation.  We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and outside of Blue Sky and kept clients coming back for generations. We back our team with a generous benefits package, career development opportunities and several other rewards. We are a growing company and if you share these same values then you may be the “perfect fit” for our team.

As the HVAC/ Boiler Service Field Manager in Wheat Ridge, CO, and service area you will work as part of a dynamic and enthusiastic team to create accountability, enhance communication, and focus on improvements to efficiency and profitability within your department. You will accomplish this by working in conjunction with the other HVAC Managers to provide technicians with KPI-driven feedback, coordinating 1-on-1’s, preparing review materials, reviewing technician callbacks, performing jobsite visits, and training, and facilitating group meetings.

Responsibilities:

  • Under the HVAC/ Boiler Residential Service Manager’s direction, review and prepare feedback using data from invoices, timecards, KPI reports, productivity reports and option sheets.
  • Assist each individual technician and help them to achieve their goals, both personal and professional
  • Scheduling, preparing, and conducting regular 1-on-1 coaching meetings for each technician.
  • Review technicians’ invoices and option sheets.
  • Coordinate and conduct training and ride along.
  • Collaborate with customer service and dispatch to ensure overall success of the business.
  • Resolve customer concerns that require management involvement.

Proven history of impressive performance, with 1-3 years in a leadership role preferred and solid foundational knowledge of the HVAC/ Boiler industry to include the products

Requirements

  • An ability to inspire and lead others to attain company goals.
  • Good presentation skills; able to convey confident and decisive messages.
  • Multi-tasker who enjoys collaborating with diverse teams on varied projects.
  • Detail oriented and highly organized with exceptional follow-through abilities.
  • Selfless individual who can prioritize the needs of the team above individual needs.

·         Passionate about the trades, field professionals and building the brand.

  • High integrity with advanced communication skills and ability to make solid connections.
  • Strong desires to motivate technicians to be better tomorrow than they are today.
  • Highly motivated, self-starter who is flexible and has a great attitude on life.
  • Demonstrates strong technical ability in all aspects of HVAC/ Boiler.
  • Excels in adverse situations.

Other Requirements:

  • To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 50lbs and up because the equipment being used can be heavy and cumbersome. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
  • The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons.  The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required. 
  • 3-5 years HVAC/ Boiler experience

Benefits

Salary and Benefits:

  • Salary range of $75,000.00 - $95,000.00 with bonus structure based on performance of department and team KPI’s
  • Generous Medical Insurance plan; Dental Insurance; Vision Health; 401(k) with up to a 4% company match; Six paid holidays; Paid vacations; Paid maternity/paternity leave; Paid chiropractic care plan; Paid fitness club and Costco membership. *Some benefits have requirements to meet to qualify and limitations apply. Not all employees qualify for all benefits. Ask the Accounting/HR Manager for details on any benefit.
  • This position will report to HVAC/ Boiler Service Department Manager

Safety: 

  • Must consider safety one’s primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of OSHA requirements. 

Blue Sky Plumbing, Heating, Cooling & Electric is an Equal Opportunity Employer.

 

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