General Manager

Join Our Team as a General Manager!

Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicken N Pickle is looking for you!

As our General Manager you will work closely with our Back and Front of House teams and supervise the daily operations of the facility. We are looking for someone with 5+ years of high-volume General Manager experience, and extensive food and beverage knowledge and food safety, liquor requirements, and quality standards knowledge. We are also looking for someone with excellent leadership, financial management, and conflict management skills, bilingual preferred. 

In this role, you will:

• Coordinate daily Front of House, Pickleball, and Back of House operations and research new vendors and regularly review product quality. 
• Supervise and develop department managers as well as hire and terminate team members with managers. 
• Deliver superior service and maximize customer satisfaction while responding efficiently and accurately to customer complaints. 
• Generate detailed reports weekly, monthly, and annually on revenues and expenses, control operational costs, and identify measures to cut waste. 
• Implement policies and protocols to improve daily operations, train new and current employees on proper customer service, provide feedback to staff, and promote continuous skill development through online courses, videos, and training programs. 
• Participate in the active environment of Chicken N Pickle, with the employees averaging around 10 thousand steps per day, and uphold the core values of Chicken N Pickle: Community, Authenticity, Quality, Integrity, and Connection. 

Join us and be part of an entertainment provider that values authenticity, community, and quality. Apply today and bring your expertise to Chicken N Pickle, where we blend food, fun, and entertainment to create unique guest experiences!

Requirements

• 5+ years of full-service, high volume General Manager experience
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
• Excellent organizational and leadership skills
• Bilingual preferred
• Knowledge of Food Safety, liquor requirements and quality standards
• Extensive food and beverage (F&B) knowledge, with an understanding of ingredients and dishes in a restaurant or catering organization.
• Familiarity with restaurant management software, like HotSchedules, Point of Sale and accounting software.
• Strong leadership, motivational and people skills
• Acute financial management skills
• BS degree in Business Administration; hospitality management or culinary schooling is a plus.
• Perform in an active, fast paced, indoor and outdoor venue, during inclement weather, holidays, weekends and nights.

Benefits

• Competitive Pay

• Monthly Bonus
• Medical, Dental & Vision Coverage
• Life Insurance
• 401K with company match
• 20 days PTO / calendar year
• Discounted dining
• Pet Insurance
• Maternity and Paternity Leave
• 4 Paid days to Volunteer
• Relocation opportunities
• Company Holidays: Thanksgiving Day, Christmas Day, Employee Appreciation Day (day after Labor Day)