EDI Coordinator

Compensation: This role will be compensated with a base annual salary plus an annual bonus percentage

• Base Annual Range: $55,000-$80,000

Location: Onsite at GOLFTEC's Headquarters in Englewood, CO

About GOLFTEC:

GOLFTEC Enterprises is a dynamic and innovative organization that encompasses two leading companies in the golf industry: GOLFTEC and SkyTrak. With a shared mission to help people play better golf and have more fun, GOLFTEC Enterprises is at the forefront of revolutionizing golf instruction and technology.

GOLFTEC, the world leader in golf lessons, utilizes cutting-edge training systems and proprietary swing motion capture technology called OptiMotion, which provides Students and Coaches with instant and data-driven feedback to improve their game.

SkyTrak is golf's most popular consumer launch monitor and golf simulator, offering golfers the data and insights needed to track performance, play better golf and have more fun. Together, GOLFTEC Enterprises is revolutionizing the way golf is learned, practiced, and enjoyed by golfers of all levels.

Position Summary:

GOLFTEC is seeking a skilled EDI Coordinator with expertise in Electronic Data Interchange (EDI) to manage the order process for custom golf equipment and the setup of inventory items both for retail and e-commerce. This role requires a deep understanding of golf equipment, meticulous attention to detail, and proficiency in managing EDI processes to ensure seamless transactions and customer satisfaction.

Key Responsibilities:

• Build and maintain golf club database across all internal systems.

• Ensure precise club details are updated and maintained throughout the year as inventory levels change.
•  Collaborate with manufacturers and suppliers on item set-up accuracy and custom orders.
• Implement and manage EDI processes for efficient ordering, invoicing, and inventory management.
• Liaise with vendors and distributors to streamline EDI transactions and resolve any issues promptly.
• Monitor EDI system performance and troubleshoot technical issues to maintain uninterrupted operations.
• Oversee the setup of product listings on ecommerce platforms.
• Ensure accurate product descriptions, images, and pricing are maintained.
• Coordinate with vendors on product availability
• Establish and maintain effective communication channels with vendors to ensure timely updates on product availability.
• Monitor and communicate inventory levels to prevent supply chain disruptions through efficient electronic data interchange (EDI) processes.
• Provide oversight and communication to Manufacturers and GOLFTEC Coaches on equipment orders, exception resolution, and order delivery.
• Respond to inquiries regarding club EDI transactions, and order status with professionalism and expertise.
• Ensure exceptional customer satisfaction through personalized service and efficient resolution of issues.

Requirements

• A Bachelor’s degree in Business Administration, Sports Management, or a related field.
• Strong understanding of EDI systems and processes, with hands-on experience in EDI implementation and management.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Effective communication skills and a customer-centric approach to problem-solving across multiple departments both internal and external.
• In-depth knowledge of golf equipment, including club components, fitting techniques, and performance characteristics is a plus.
• Familiarity of golf club assembly, customization, or a similar role within the golf industry, a plus.

Benefits

• Six (6) company observed holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• GOLFTEC observes a Flexible Time Off policy for exempt employees
• Health Insurance (Company pays 50% of individual & family)
• 401(k) Plan available with employer match
• Dental and Vision Benefits available
• Short-Term Disability (paid for by employer)
• Long-Term Disability available
• Employee Pricing on golf lessons and golf merchandise
• Continuing education allowance of $500 per year