Warehouse Inventory Supervisor (EM6697)

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Warehouse Inventory Supervisor will ensure customer inventory control accuracy and shrink contractual requirements. The service level agreements are monitored and reported timely to site leadership. This position also will assist Site Inventory Control and Operation Leadership along with Operation employees in assessing inventory inaccuracies and recommending corrective action necessary to support continuous process improvement and operational excellence.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Maximize the performance of the site inventory processes and system to ensure: Care, custody, and control of customer inventory; Accuracy (to floor and customer book); Proper utilization of information technology
• Carry out the planning, coordination and control of taking cyclical inventories according to the procedure established internally and/or with the client and daily consolidate the results
• Carry out the planning, coordination and control of general inventory takings as contractually agreed with customers and/or defined internally
• Reconcile theoretical balances together with the client
• Investigate, document and correct the causes of inventory differences
• Coordinate and control movements, inventory transactions and daily closings
• Keeps monetary control of inventory differences against what was contractually agreed with the client
• Provide customer service and support.
• Other responsibilities assigned by the Site Manager
• Working directly with vendors, issuing Purchase Orders, and ensuring accuracy
• Investigate any/all shrinkage of inventory and advise departmental manager
• Oversee the returns process, including receiving, inspecting, and processing returned goods.
• Ensure that returned items are accurately documented and categorized.
• Collaborate with relevant departments to assess and determine the condition of returned products.
• Implement and maintain quality control procedures for returned items.
• Work closely with the quality assurance team to assess and address product defects.
• Develop strategies to minimize returns due to quality issues.

Requirements

• Bachelor’s Degree preferred, High school GED required

• 3+ years of experience in inventory control in a high volume 3PL warehouse environment in the logistics industry
• SAP, TMS and WMS system experience required
• Physical ability to move and lift objects as required.
• Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Excellent analytical skills and strong prioritization skills
• Excellent problem-solving skills, organizational and multitasking abilities
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Extremely strong customer focus with an entrenched “Can-Do” attitude
• Experience / knowledge of freight processes including dispatch and inbound preferred
• Leadership and supervisory experience.
• Knowledge of safety regulations and best practices in warehouse operations.
• Attention to detail and a commitment to accuracy in inventory tracking.
• Travel %: up to 10% throughout the U.S.

Physical Demands:

• The position requires the ability to talk and hear while performing the duties of this job.
• The position requires the ability to stand, walk, use hands to handle or feel, and reach with hands and arms. 
• The position requires dexterity to write and use computer keyboard and mouse.
• This position requires the ability to occasionally lift office products, materials and supplies, up to 50 pounds.

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision, and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00 ~ $38.00/hour, and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.