User Research Intern

Faro Health aims to improve lives by helping life sciences companies answer complex clinical questions, simply, efficiently and effectively. Our software platform is used to orchestrate complex clinical development with a single source of truth. It brings words, data and teams together, empowering researchers to design more intelligent trials, master complexity and reach milestones faster.

As a User Research Intern, you will play a crucial role in enhancing our software by gaining insights into user needs, behaviors, and preferences. Your work will directly impact the design and functionality of our product. We’re seeking a curious and motivated individual who is passionate about user-centered design and eager to learn.

Only candidates in San Diego and San Francisco areas will be considered as occasional in-office meetings will be required. Applications will only be accepted via the web.

Expected Responsibilities

• User Research: Assist in planning, conducting, and analyzing user and market research activities.
• Data Collection: Take notes during usability test sessions and prepare materials for research.
• Insight Presentation: Effectively present research findings to diverse stakeholder audiences through written reports and live presentations.

Requirements

Desired Skills and Qualifications

• Curiosity and Empathy: You should be genuinely interested in understanding users’ perspectives and empathetic toward their needs.
• Research Methods: Familiarity with both qualitative and quantitative research methods, including usability testing, surveys, and interviews.
• Attention to Detail: Ability to observe and document user interactions meticulously.
• Analytical Thinking: Proficiency in analyzing research data and drawing meaningful insights.
• Communication Skills: Clear and concise communication, both written and verbal.
• Collaboration: Comfortable working in cross-functional teams and collaborating with designers, developers, and product managers.

Desired Experience

• Educational Background: Pursuing or recently completed a degree in Human-Computer Interaction, Psychology, Design, or related fields.
• Previous Internships or Coursework: Any experience in user research, usability testing, or related areas is a plus.
• Software Tools: Familiarity with tools like Qualtrics, Amplitude, or similar platforms is advantageous.

Benefits

Pay

• Pay range for this position is $20-$25/hr
• Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training