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Territory Business Manager, Los Angeles East/Orange County/Inland Empire

Intercept Pharmaceuticals

Los Angeles, california

Job Details



Full Job Description


The Territory Business Manager (TBM) is responsible for meeting/exceeding all sales expectations in their assigned geography in a compliant and ethical manner. The TBM will play a key role in developing and executing territory strategies, identifying customer needs and driving pull through.

The TBM must demonstrate excellent product and disease state knowledge that allows them to effectively engage with physicians and staff. We are looking for individuals who have a drive and passion for patient centricity, an entrepreneurial spirit and the willingness to work in a highly collaborative, winning culture. They must also be able to work collaboratively with Intercept commercial team members and territory partners. The TBM reports into the Regional Business Director.


The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation:

  • Meet/exceed all territory sales goals in a compliant and ethical manner
  • Build relationships with key customers and deliver appropriate product and patient access information in a compliant manner
  • Demonstrate in-depth knowledge of Intercept’s products, patient access program, and distribution models, patient and HCP issues, business strategy and competitive environment, and stay abreast of key market access issues/trends
  • Be able to problem solve, set and own a plan, and adapt the plan as needed in order to drive initiatives to completion in order to meet territory goals
  • Operate the territory within the assigned budget; effectively use budget to deliver meaningful, compliant disease state and product education to customers
  • Communicate frequently with other TBMs and field operatives, cross-functional counterparts such as Marketing, Sales Operations, Market Access, and Training to create alignment of POA plan, focus on strategic drivers, and share best practices
  • Have a mindset of continuous learning and development and seek career growth opportunity where appropriate
  • Meets all administrative responsibilities within timelines and company guidelines; this includes all call objectives, expense and budget reporting
  • Understand the legal and compliance environment and drive collaboration with the Legal and Compliance team
  • Drive the spirit of “ONE Team” across all functions by supporting a team approach to focus on our patients and customers as our top priorities
  • Make Intercept a truly desired place to work



  • Bachelor’s Degree required
  • 3-5 years of proven success in a sales role required; previous experience calling on hepatologists and gastroenterologists a plus
  • Specialty product sales experience required
  • Knowledge of local healthcare market a plus


  • Must be able to engage customers in a persuasive and compliant manner
  • Must be self-motivated with strong desire to achieve success
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to develop and sustain customer relationships
  • Proven ability to work collaboratively with a cross-functional team to execute against business goals
  • Ability to analyze data, recognize patterns, and use a data-driven approach to inform strategic decisions
  • An understanding of market access payer and specialty pharmacy landscapes
  • Strong business acumen, problem solving, and business planning skills to overcome obstacles
  • Extensive knowledge of compliance requirements for interacting with healthcare providers
  • Advanced level of proficiency with CRM, PowerPoint, Excel, etc.
  • High achievement, drive, self-motivation, integrity, and willingness to mentor others
  • Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows
  • Consistent demonstration and embodiment of company core values: Come Together, Be Yourself, Own the Solution, Embrace the Challenge, and Keep Exploring
  • Understanding the legal and compliance environment
  • Ability to have fun and thrive in a growing, diverse, and inclusive work environment



People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team and ensuring each member from all dimensions of diversity feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.

At Intercept, we foster an environment that celebrates creativity, collaboration, and mutual respect. We never hesitate to lean on our teammates and work together. As we grow, we want to make every effort to provide a safe and open environment for professionals of every background and provide knowledge on how to work inclusively and equitably to make Intercept a great place to work.

Our relatively small size means you partner with accessible leaders who know you by name. This brings accountability and growth, which all add up to more opportunities to learn something new every day. For self-motivated leaders who are ready to make a difference in the lives of patients, Intercept is a great place to be.


Intercept is a biopharmaceutical company with a mission to build a healthier tomorrow for people living with rare and serious liver diseases. Intercept’s lead product, obeticholic acid (OCA), is a first-in-class farnesoid X receptor (FXR) agonist marketed under the brand name “Ocaliva®” in the U.S., EU and Canada for the treatment of patients with primary biliary cholangitis (PBC), a rare autoimmune liver disease. In 2016, Ocaliva® was the first medication to be approved for PBC in over twenty years, and sales continue to grow.

Intercept continues to build on our ongoing commitment to people living with PBC by progressing our research portfolio with a novel fixed-dose combination of OCA and bezafibrate. Phase 2 analyses of this combination were presented at the European Association for the Study of the Liver (EASL) congress in June of 2023 and the American Association for the Study of Liver Diseases (AASLD)’s The Liver Meeting in November of 2023.Further, we are leveraging our decades of research and background in bile acids and FXR agonism to expand our pipeline in other liver diseases, such as severe alcohol-associated hepatitis (sAH).


The anticipated starting salary range for this position is $150,000 to $165,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range, based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Successful applicants will also be eligible to receive annual bonuses at the discretion of the Company. Intercept also provides a competitive suite of benefits, including:

  • 401(k) plan with company match
  • Rewards and recognition program
  • Health care benefits (medical, prescription drugs, dental, and vision insurance)
  • Short and long-term disability coverage provided
  • Parental leave benefits
  • A generous Paid Time Off program of 20 days per year
  • 12 paid holidays per year
  • 4 paid Personal Days per year
  • 2 paid Volunteer Days per year
  • Numerous well-being and work-life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:


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