Systems Administrator

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:

• Advance Airport Development
• Transform the Customer Experience
• Optimize Ongoing Business
• Cultivate Our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

• Location:  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.
• Hybrid Work Schedule: We offer a flexible telecommuting schedule, with the opportunity to work remotely.
• Salary: The hiring salary for the Information Technology Systems Administrator is starting at $79,947 annually. The full pay range for the Information Technology Systems Administrator is $68,330 - $109,329.
• Benefits: You will enjoy 14 paid holidays, 18 – 33 days of vacation (PTO), annual employer funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, 457 defined contribution plan, and more!
• Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.
• Application Deadline: February 3, 2025, applications will be reviewed after this date.

About the Job:

The Information and Technology Services department is seeking a skilled Systems Administrator with a specialized focus on cybersecurity and strong attention to detail. This role supports organization-wide systems through automation and adhering to best practices. The ideal candidate will demonstrate a strong commitment to cybersecurity through implementation of industry standards, performing vulnerability assessments, and proactively addressing potential threats.

What You’ll Do:

1. Supports all the enterprise applications, hardware, software and manages a mixed environment of Microsoft, VMWare, and vendor appliance solutions; maintains remote systems and vendor relationships with offsite cloud service provider; leverages automation for task execution; maximizes capacity and resiliency; applies operating system patches, firmware updates, and vulnerability remediation according to cyber security best practices.

2. Oversee Windows Server environments (2016, 2019, 2022) and manage core systems like Active Directory, Azure AD, Intune, MDM, O365, AWS services (including EC2), and cloud-hosted systems. Configure and maintain VMware platforms (Vsphere, VCenter, ESXi) and Dell VxRail solutions to ensure stability and performance.

3. Support and administer third-party software including Force Point, SolarWinds for network monitoring, Barracuda (spam filtering and WAF), and Infoblox for DNS management.

4. Analyze, troubleshoot, and resolve complex system hardware and software issues. Drive efficiency and accuracy by creating and leveraging automation scripts and tools. Develop and execute disaster recovery plans, maintaining local, off-site, and immutable backups to ensure data integrity, and verifies the completion of scheduled nightly backup jobs.

5. Maintain enterprise-grade cyber security solutions, including antivirus, anti-malware, web content filters, multifactor authentication, email filters, and encryption tools. Collaborate with internal and external auditors to perform vulnerability assessments, penetration tests, and compliance audits.

6. Monitors and analyzes the performance of systems, verifies integrity and availability of all server resources, systems, and key processes; analyzes systems capacity, configures and supports systems.

7. Follows system administrator procedures and documentation for managing operating systems and host-based applications; maintains Active Directory group policies, user accounts, profiles, and access privileges; manage Microsoft Intune and Azure AD, creates virtual private network accounts for external access; maintains the internal certificate authority, external SSL certificates, and DNS records; participates in a rotating 24x7 On-Call schedule for critical systems; performs related duties as assigned.

8. Work closely with cross-functional teams, stakeholders, and external vendors to deliver reliable system performance and effective solutions.

9. Regularly operate and drive an Authority vehicle to service information technology equipment and transport information technology gear in support of maintaining and servicing various rack rooms on the airside and landside throughout the Authority campus.

The Skills We Are Looking For:

1. Judgement & Decision Making: Ability to use appropriate judgement and confidentiality in selecting procedures, conducting transactions with other departments, vendors and the public and solving non-routine problems based on experience-based knowledge. 

2. Critical Evaluation: Ability to exercise independent discretion and judgment to analyze and define a problem, evaluate alternative solutions, and identify an optimal solution; listens and clarifies information as needed.

3. Communication:  Effectively exchange information with stakeholders through various avenues, including but not limited to verbal, written, facilitation, and persuasion.

4. Customer & Personal Service: Provides assistance and support to internal and external stakeholders on a diverse and specialized range of IT related functions with a timely, friendly, and welcoming demeanor.

5. Project Coordination: Ability to determine appropriate measures to achieve project goals and prioritize the measures; able to fully engage project participants to deliver an acceptable result in the time allocated.

6. Relationship & Interpersonal Skills: Cultivates interpersonal rapport and trust, both up and down, by exhibiting consistency and reliability; demonstrates awareness of others’ needs.

7. Leveraging Technology: Proficient in wired, wireless, local and area wide network systems.

Requirements

The Experience You Need to Have**:

• Associate degree in computer science, management information systems or a closely related field.
• One year of progressively responsible experience in Information Technology and associated systems, networking, or security systems.
• Equivalent combination of training and experience. 
• Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy.

Preferred Education, Certification, and Licenses:

• Bachelor’s degree in Cyber Security, Information Technology, or a closely related field.
• CompTIA A+, Network+, Security+, Cyber Security (CySA+), GIAC Security Essentials (GSEC).

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.