Student Manager - Facility Supervisors (University Union)

Definition and Purpose 

Under the supervision of the Assistant Director – Facility Operations (University Union), the student manager is responsible for managing the facility supervisor team.  This position supervises a staff of 10 to 20 and works closely with the university union leadership team. This position requires effective communication with staff and participants regarding programs, services, policies, and emergency response. 

In order to maximize the student manager’s personal development and ensure that their experience with ASI is broad based, incumbents will be assigned additional responsibilities beyond their specific program or staff area. 

ASI is committed to supporting the aspirations of the University Learning Objectives.  Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability.  Additionally they will work productively as individuals and in groups while communicating effectively. 

Requirements

Educational Requirements and Qualifying Experience 

• Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units. 
• Exhibit a developed sense of critical thinking, conflict management and problem solving skills. 
• Ability to efficiently manage multiple tasks simultaneously. 
• Ability to stay focused while working in a high-volume, fast-pace environment. 
• Ability to be flexible and adapt to change. 
• Ability to work cooperatively with others or independently, as the situation requires. 
• Ability to work with diverse populations and those with special limitations or needs. 
• Ability to empathize and connect with others in an appropriate manner. 
• Ability to handle confidential information according to ASI policies and procedures. 
• Excellent oral and written communication skills. 
• Confidence to take risks and explore new ideas. 
• Display a high level of attention to detail. 
• Experience in developing and conducting assessments, reporting and analyzing results. 
• Confidence to supervise peers. 
• Knowledge of Windows based computer systems (Microsoft Office). 
• Awareness of safety and risk-management procedures. 

Supervisory Responsibilities 

• Supervise, schedule and manage daily operations for staff of 10 to 20 student employees. 
• Assist in developing and conducting annual performance evaluations. 
• Train employees in essential duties, customer service and risk management. 
• Initiate and/or manage staff coaching, discipline and feedback for staff area. 
• Participate in leadership development training with immediate supervisor and student manager leadership team. 
• Complete weekly administrative duties, including but not limited to service requests, developing agendas and conducting regular staff meetings. 

Essential Duties and Responsibilities 

• Abide by and enforce all ASI and campus security regulations regarding confidential and private information. 
• Effectively manage applicable internal and external communication outlets. 
• Ensure all area manuals, procedures and resources are accurate and easily available to staff. 
• Display awareness of all ASI and staff area policies; enforce policies as necessary. 
• Maintain the integrity of the ASI philosophy and brand. 
• Produce regular reports, reviews, and assessments of staff area. 
• Exhibit punctuality and dependability by maintaining a consistent work schedule. 
• Serve as an information source of Recreational Sports and ASI programs and services. 
• Maintain professionalism in the workplace including but not limited to attire, behavior, and language. 
• Maintain familiarity with emergency response protocol. 
• Attend all meetings, workshops, and retreats. 
• Provide quality customer service to all staff and customers. 
• Maintain a positive work environment through interaction with staff, peers and superiors. 
• Demonstrate understanding of effective and efficient resource management. 
• Demonstrate understanding and competency of specific technological resources used by staff area. 

Specific Requirements 

• Coordinate and record weekly podcast. 
• Coordinate one PESA training annually. 
• Attend all required PESA trainings. 
• Manage the UU’s first aid kit inventory. 
• Schedule and coordinate mail run. 
• Organize Facility Supervisor work station. 
• Monitor electronic communication log. 
• Maintain employee data within the scheduling software. 
• Monitor electronic lost and found system. 
• Support the student manager leadership team by serving on selected committees. 
• Other Duties and Responsibilities 
• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment. 
• Other duties as assigned.  

Diversity, Equity, & Inclusion 

• Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures 
• Demonstrate awareness of one’s own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI)  
• Demonstrate effort to understand each person’s individual and collective role in creating inclusive environments 
• Participate in trainings and activities provided by ASI as it relates to diversity, equity, and inclusion. 

Period of Employment 

If hired, student managers must commit to a minimum of 9 weeks of employment over summer quarter. 

Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause. 

Benefits

Compensation and Hours 

• Hourly Pay Rate: $18.50 per hour 
• Hourly Pay Range: $18.50 per hour - $18.50 per hour  

Requires summer 2025 availability

May require late night, weekend, and holiday availability

Requires a minimum of 3 consecutive quarters of availability

The Associated Students, Inc. is an Equal Opportunity Employer. 

Date revised: 1/1/2024