Student Manager - Aquatics

Definition and Purpose

Under the supervision of the Coordinator – Aquatics and Safety, the student manager for Aquatics is responsible for managing the Lifeguard and Lead Lifeguard staff. This position supervises a staff of 25 to 35 and works closely with the recreational sports leadership team. This position requires effective communication with staff and participants regarding programs, services, policies, and emergency response.

In order to maximize the student manager’s personal development and ensure that their experience with ASI is broad based, they will be assigned additional responsibilities beyond their specific program or staff area.

ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability. Additionally, they will work productively as individuals and in groups while communicating effectively.

Requirements

Educational Requirements and Qualifying Experience

• Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units.
• Exhibit a developed sense of critical thinking, conflict management and problem-solving skills.
• Ability to efficiently manage multiple tasks simultaneously.
• Ability to stay focused while working in a high-volume, fast pace environment.
• Ability to be flexible and adapt to change.
• Ability to work cooperatively with others or independently, as the situation requires.
• Ability to empathize and connect with others in an appropriate manner.
• Ability to handle confidential information according to ASI policies and procedures.
• Excellent oral and written communication skills.
• Confidence to take risks and explore new ideas.
• Display a high level of attention to detail.
• Experience in developing and conducting assessments, reports and analyzing results.
• Confidence to supervisor peers.
• Knowledge of Windows based computer systems (Microsoft Office).
• Awareness of safety/risk-management procedures.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
• Ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds, specific needs, or limitations.

Supervisory Responsibilities

• Supervise, schedule, and manage daily operations for staff of 30-40 student employees.
• Assist in developing and conducting annual performance evaluations.
• Train employees in essential duties, customer service and risk management.
• Initiate and/or manage staff coaching, discipline and feedback for staff area.
• Participate in leadership development training with immediate supervisor and student manager leadership team.
• Complete weekly administrative duties, including but not limited to service requests, developing agendas and conducting regular staff meetings.

Essential Duties and Responsibilities

• Abide by and enforce all ASI and campus security regulations regarding confidential and private information.
• Effectively manage applicable internal and external communication outlets.
• Ensure all area manuals, procedures and resources are accurate and easily available to staff.
• Display awareness of all ASI and staff area policies; enforce policies as necessary.
• Maintain the integrity of the ASI philosophy and brand.
• Produce regular reports, reviews, and assessments of staff area.
• Exhibit punctuality and dependability by maintaining a consistent work schedule.
• Serve as an information source of Recreational Sports and ASI programs and services.
• Maintain professionalism in the workplace including but not limited to attire, behavior, and language.
• Maintain familiarity with emergency response protocol.
• Attend all meetings, workshops, and retreats.
• Provide quality customer service to all staff and customers.
• Maintain a positive work environment though interaction with staff, peers, and superiors.
• Demonstrate understanding of effective and efficient resource management.
• Demonstrate understanding and competency of specific technological resources used by staff area.

Specific Responsibilities

• Current Lifeguard, CPRO, AED, First Aid, and Administering Emergency Oxygen certifications required.
• American Red Cross Lifeguard Instructor certification recommended.
• Expected to work lifeguard shifts as necessary in conjunction with administrative duties.
• Educate employees/participants and enforce policies regarding the safe and proper use of pool areas.
• Develop, implement, and maintain systems to ensure safe conditions and equipment for staff/participants in pool areas.
• Interact with operations staff to ensure facility upkeep is to standards.
• Maintain and compile daily, monthly, quarterly usage statistics.
• Conduct meetings and in-service training with Lifeguard staff.
• Responsible for all Lifeguard and Lead Lifeguard duties as described in appropriate job descriptions.
• Serve as a role model for the Aquatics Staff.
• Act as a liaison between Lifeguard Staff, Lead Lifeguards, Aquatics Instructors, and Recreational Sports leadership team.
• Maintain familiarity with evacuation plan for work area.
• Maintain prompt hours and follow absence procedures.
• Promote growth and expansion of program (public relations-outreach).
• Serve on Recreational Sports committees as needed.
• Complete position specific projects/long-term projects.
• Inventory/determine equipment purchasing needs.
• Complete quarterly and annual reports relative to Aquatics and Summer Programs.
• Prepare presentations as necessary.
• Assist with budget preparation and implementation.

Diversity and Inclusion

• Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
• Demonstrate awareness of one’s own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI).
• Demonstrate effort to understand each person’s individual and collective role in creating inclusive environments.
• Commit to continuous learning/improvement in DEI and cultural competence.
• Work with director to review department’s policies, procedures, & practices related to DEI and participate in addressing barriers identified.

Other Duties and Responsibilities

• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
• Other duties as assigned.

Period of Employment

If hired, student managers must commit to a minimum of 9 weeks of employment over summer quarter. Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause.

Benefits

Compensation and Hours

• Hourly Pay Range: $18.50 per hour - $18.50 per hour
• Hourly Pay Rate: $18.50 per hour

Requires summer availability

May require late nights, weekends, and holidays

Requires a minimum of 3 consecutive quarters

The Associated Students, Inc. is an Equal Opportunity Employer.

Date revised: 02/17/2021