Sr. Sales Development Representative

Sway (fka Returnmates) is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

Sway (fka Returnmates) is venture-backed by top VCs in LA and NYC, and founders from Allbirds, Warby Parker, Harry’s and thredUP. Our team is made up of scrappy operators, engineers, and marketers from Uber, Lime and Amazon.

The Role:

We are looking for an ambitious and motivated Sales Development Representative (SDR) to join our team. As an SDR, you will be responsible for identifying and qualifying potential customers and creating sales-ready leads. Your main goal will be to support the sales team by generating interest in Sway' services and qualifying leads that will turn into opportunities. This is a great opportunity for someone who thrives in a fast-paced startup environment and wants to kickstart their career in sales.

Responsibilities:

• Sales Development: Lead and execute sales strategies to identify, qualify, and engage potential clients. Utilize a variety of channels, including phone, email, and social media, to build and maintain a robust pipeline of opportunities.
• Email Marketing Management: Design and manage email marketing campaigns from concept to execution. This includes audience segmentation, crafting compelling messages, A/B testing, and analyzing campaign performance to drive improvements.
• Outreach Campaign Design: Collaborate with the marketing team to create and implement outreach campaigns that effectively reach target audiences and achieve engagement goals. This involves creative input, strategic planning, and utilizing data-driven insights to optimize outcomes.
• Collaboration and Leadership: Work closely with the Director of Business Development to align sales and marketing efforts with overall business objectives. Provide mentorship and guidance to junior SDR team members, fostering a culture of excellence and continuous improvement.
• Reporting and Analysis: Regularly report on sales activities, campaign performance, and market trends. Utilize CRM and marketing automation tools to track engagements and analyze data, turning insights into actionable strategies.

Requirements

Requirements:

• Ability to manage email marketing campaigns, including familiarity with email marketing tools and platforms.
• Ability to formulate new outreach campaigns and messaging.
• Strong analytical skills, with the ability to analyze campaign data to inform decisions.
• Excellent communication and interpersonal skills, with the ability to engage and persuade at all levels.
• Highly organized, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Bachelor’s degree or equivalent practical experience
• 2+ years of experience in a sales, business development, or lead generation role (SaaS or logistics industry experience is a plus)
• Proven track record of meeting or exceeding targets and quotas
• Strong interpersonal and relationship-building skills
• Ability to work independently and be self-motivated
• Proficient with CRM software and other sales tools
• Highly organized with strong attention to detail
• Experience with outbound prospecting and cold calling is a plus

Benefits

You'll be excited to join the team because we have:

• The opportunity to join the ground floor of a fast-paced startup!
• 100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependents
• Unlimited PTO
• Employee stock options
• A fun and engaging work environment

The Sway Way:

Bring on the Storm

Every Package Matters

Trust your Numbers

Seek Responsibility

Low Ego, High Ambition

Comp - Salary - $60K (plus commission)