Social Services Coordinator - Los Angeles, Pico Union, Ca

POSITION TITLE: Social Services Coordinator

DEPARTMENT:        Recuperative Care

REPORTS TO:          Social Services Manager

LOCATION:             Los Angeles, Pico Union, Ca

CLASSIFICATION:   Non-Exempt, Full-Time

SALARY: $50,000.00 - $56,000.00

PERTINENT INFORMATION: *Work shift: Sunday - Thursday, 10:30AM-7:00PM

Social Services Coordinator

The Social Services Coordinator provides post-hospital care services to guest experiencing homelessness who are transitioning out of an acute care hospital.  The Social Services Coordinator applies professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities and Initiatives 

To help NHF meet its growth goals, the Social Services Coordinator will:

• Complete Needs Assessment and Care Plans.
• Facilitate discharge process and locating housing for individuals.
• Complete discharge notes and disseminate to hospitals.
• Complete referrals and coordinate services for mental health, housing, etc.
• Maintain up-to-date CRM database and hospital contacts.
• Complete Coordinated Entry System ("CES") Documents.
• Attend care coordination meetings.
• Conduct random searches and maintain harm reduction procedures for contrabands.
• Support program team with appropriate guest interventions.
• Conduct daily check in with guest.
• Collaborate with nursing team to execute weekly case conferencing for guest.
• Conduct warm hand off for guest when appropriate.
• Ability to manage a caseload of 15-30 guest.
• Complete additional tasks as assigned to meet the needs of the facility, notwithstanding primary responsibilities.
• Always follow NHF policies and procedures.

Requirements

• Bachelor’s Degree Required; Master’s in social work preferred.
• Minimum of three (3) years relevant experience in healthcare delivery, hospital education, social services, or similar field.
• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.
• Excellent communication skills both oral and written.
• Positive and professional attitude.
• Time management and strong organizational skills.
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.

Physical Requirements

The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.  Must be able to hear equipment alarms, overhead pages, and direct verbal communication.

Benefits

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.