Social Services Associate -Ventura, Ca

POSITION TITLE: Social Services Associate

DEPARTMENT: Recuperative Care

REPORTS TO: Social Services Manager

LOCATION: Ventura, CA

CLASSIFICATION: Non-Exempt, Full-Time

SALARY: $19.23 - $22.50 Hourly Rate

PERTINENT INFORMATION:

• Work Shift Tuesday - Saturday, 9:30AM - 6:00PM
• Bilingual in English/Spanish preferred

Social Services Associate

The Social Services Associate provides support to our Social Services Coordinator in post-hospital care services to guests experiencing homelessness who are transitioning out of an acute care hospital.  The Social Services Associates provides support to our team in applying professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities and Initiatives 

To help NHF meet its growth goals, the Social Services Associate will:

• Provide support in completing needs assessment and care plans.
• Support in facilitating discharge process and locating housing for individuals.
• Support in completing discharge notes and disseminate to hospitals.
• Assist in completing referrals and coordinate services for mental health, housing, and other social services.
• Maintain up-to-date CRM database daily.
• Complete Coordinated Entry System ("CES") Documents.
• Attend care coordination meetings.
• Conduct daily check in with guest.
• Collaborate with Social Services Coordinators, Social Services manager, and nursing department to execute weekly case conferencing for guest.
• Intermittently conduct random room searches and comply with harm reduction procedures.
• Conduct warm hand off for guest when appropriate.
• Support an initial caseload of no more than 10 for the first 6 months and up to 12 or more to meet the needs of the facility.
• Must adhere to administrative hours to complete all required documentation.
• Project a positive professional image and adheres to organizational dress code.
• Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests.
• Ability to triage and intervene during areas of guest behavioral concerns.
• Adhere to all funders and company’s standards procedures of operations, regulations, and best practices to meet compliance.
• Flexibility to adapt to schedule changes when necessary to meet the needs of the facility. 

• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary duties.
• Always follow NHF policies and procedures.

Requirements

• AA degree a must Bachelor’s degree preferred or enrolled in a BA program with a minimum of one (1) year relevant experience in healthcare delivery, hospital education, social services, or similar field.
• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.
• Excellent communication skills both oral and written.
• Positive and professional attitude.
• Time management and strong organizational skills.
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.

Physical Requirements

The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.  Must be able to hear equipment alarms, overhead pages, and direct verbal communication.

Benefits

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.