Senior Program Manager, Tennis Operations

Why UTR Sports

UTR Sports is a Silicon Valley, remote-friendly, people-driven company on a mission to grow the sport of tennis by connecting players globally through level-based play, innovative events, and a digital marketplace. We are both a technology and tennis event company. Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, powering level-based play around the globe. We proudly operate the UTR Pro Tennis Tour with Federations and venues to support aspiring pro players and provide new pathways for competitive juniors. 

We are backed by impressive investors in sports, technology and media including Amazon, Roger Federer’s Team8, Novak Djokovic, Endeavor/IMG, Tennis Channel, Tennis Australia and Larry Ellison.

To learn more, Watch this Video and visit www.utrsports.com

The Opportunity

This is an awesome opportunity for someone who wants to put their sports background to work.  You will work closely with event organizers, players and our internal team to deliver the highest quality tournaments. If you are looking for an opportunity to combine your passion for sports, preferably tennis, with event management skills, this may be the perfect job for you.  Plus you get to travel to some really cool places.

What You Will Do

Responsible for overseeing operations at UTR Pro Tennis Tour (PTT) events held at the venue, including communication with the tournament director, venue staff, referee, chair umpires, and players.

Collaborate with PTT organizers to ensure world class events, compliance with rules and regulations and streamline processes.

Act as a liaison between the UTR Sports team and tournament organizers to manage everything surrounding the events such as pre-event preparations, training, recruiting and tournament operations, such as order of play, draws, scheduling, etc.

Project manage events using software tools, written and verbal communications, tracking, reporting, etc.

Manage the player and processes related to UTR Pro Tennis Tour entries, withdrawals, fines, etc.

Support and ensure best player experience by addressing their inquiries, controllling quality of team service and delivery.

Cross functional collaboration across sports, products and initiatives to implementing key strategies, and best practices.

Requirements

• 5+ years work experience in athletic events in an operational and organizational capacity, with a preference for collegiate tennis ops experience
• BS/BA 4 year degree, preferably in a quantitative field. You love being productive, efficent and optimizing processes to make your customers happy
• Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers.
• Preferred experience with raquet sports event management such as draws, scheduling, courts, streaming, and other officiating needed for tournament management
• Team spirit; strong communication skills to collaborate with various stakeholders like Product Management, Marketing, and experience working with company executives.
• Excellent time-management skills and attention to detail
• A self-starter and an “extreme ownership” mindset to deliver quality and customer service at all 
• Excellent written and verbal communication skills and desire to be world-class
• Preferred location: Orange County/Southern, CA
• Prefer Spanish proficiency in speaking with English as primary language

This is a full-time position based in the United States with extensive travel globally, potentially for consecutive weeks.

Salary

A reasonable estimate of the current base and bonus salary range is $70,000 to $90,000. The final base salary for this role will take into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets, experience and training and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic location differential associated with where the position will be filled.

Benefits

What we offer:

UTR Sports is US-based with global operations. In addition to salary and equity compensation, we offer flexible working hours and generous PTO. Our other benefits include:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Flexible Vacation & Sick time plus Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability and Life Insurance
• Work From Home

We are an equal opportunity employer and we value diversity. We are committed to an inclusive environment. All candidates will be considered on the basis of qualifications, merit and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.