Security Operations Manager

Who We Are

Joffe Emergency Services is a trusted partner in health and safety. Joffe helps schools create high-quality safety, security, and health programs that protect and support their students and staff. Our goal is to promote health and safety, save lives and prevent emergencies through highly skilled responders who are committed to building trust, fostering relationships, and empowering student learners.

Who We Are Looking For

We are looking for a Security Operations Manager to supervise day to day security operations and manage a team of security professionals on-site. The duties listed below are representative of the general duties of the role and are not an exhaustive list. Additional duties and responsibilities may be assigned. 

Essential Responsibilities

• Meets with Site Security Director and key staff to identify and resolve problems 
• Assumes management responsibility on behalf of Joffe at the Client Site when Security Director is unavailable
• Supervise the day to day operations at an assigned client site
• Develop / maintain operational procedures
• Manage a team of Security Professionals
• Enforce Joffe Emergency Services / Security policies as outlined by the handbooks and executive memos 
• Ensure the Client Site is provided with high quality security services to protect people and property. 
• Ensure all required reporting requirements are met 
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures and Identifies opportunities for improvement 
• Maintains safety standards for personnel and equipment.
• Responds to police and other emergencies or community disasters on Clients property 
• Establishes General and Specific orders for each shift
• Assumes positions within the guard force when manpower is short
• Manage school calendars to anticipate coverage needs 
• Manage officer schedules including meal breaks and other breaks 
• Understand and embody the culture of the community we serve 
• Be an active presence in the community we serve as a role model and leader
• Performs other related duties as assigned

Requirements

Minimum Qualifications

• College degree in Emergency Management Services or equivalent experience
• At least 2-3 year of experience managing a guard force
• At least 1-2 year of experience in leadership/management
• Previous Contract Security, facilities management, military or law enforcement experience preferred 
• Ability to develop and grow customer relationships 
• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis 
• Key Competencies: Staff Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Benefits

Benefits Offered:

• Medical, Dental, Vision
• STD/LTD, Life
• 401k Retirement Savings
• Unlimited PTO
• Salary Range: $90-105k