Sales Supervisor (PT) - Century City

Join CALPAK’s mission to elevate the travel experience! As a Sales Supervisor at our first ever store, you'll inspire customers to travel confidently with our innovative luggage and travel accessories. You'll be a key part of our "Happy Packing" culture, delivering top-tier customer service while achieving both individual and team sales goals.

Requirements

Key Responsibilities:

• Be a brand ambassador, building lasting customer relationships and delivering an unforgettable shopping experience.

• Stay energetic and positive while handling customer inquiries and resolving issues promptly.
• Use tools to meet KPIs, maintain product knowledge, and keep up with retail trends.
• Accurately process transactions using POS (Shopify) and handle cash responsibly.
• Ensure proper stock levels, handle inventory, and follow store opening/closing procedures.
• Motivate, coach, and inspire the team; manage employee experience from hiring to offboarding.
• Assist store leadership in ensuring compliance with operational policies and procedures including staffing, inventory and store maintenance. 

What We’re Looking For:

• Strong interpersonal skills with a passion for helping customers and supporting teams.
• Great time management and problem-solving abilities.
• Willingness to adapt to a flexible schedule, including weekends and holidays.
• Ability to handle physical demands such as standing, lifting, and stocking merchandise.

What You'll Need:

• High School diploma or equivalent.
• Minimum 2+ years of progressive retail experience.
• Strong sales and service skills, ability to multitask, and handle cash transactions.

Ready to join a team that’s redefining travel? Apply now!