Sales Operations Analyst

Responsibilities

• Gather, analyze, and summarize key data points in order to empower the sales team with information to help drive effective and efficient sales growth.
• Develop and track Key Performance Indicators of various sales programs and initiatives
• Identify actionable metrics about product and inventory levels to support sales development
• Develop presentations that analyze sales and inventory levels to identify opportunities for sales growth
• Implement and manage reports and dashboards ensuring sales team members have access to key data required to successfully manage the business.
• Work with internal IT teams to identify system enhancements and opportunities to provide data updates more easily
• Managing the daily business activities of their assigned accounts which include: order entry, scheduling of order shipments, pricing, securing new orders and ensuring the highest level of service possible; under the guidance of the Company’s Sales SOP.
• Responsible to manage open order file to ensure all orders and back orders are shipped in a timely fashion.
• Responsible to obtain product and technical knowledge of all of the company’s products by attending various technical training seminars offered and self-study.
• Entering orders in a timely, accurate manner.
• Respond to customers’ requests for quotation in a timely, accurate manner.
• Initiate and follow through the resolution with Product Assurance department of any dispute that involves an order.

Requirements

• Bachelor degree business, marketing or a related field AND 5 to 7 years of experience in sales operations and analysis.

Benefits

· Medical and Dental Benefits – substantially company-paid!

· Vision insurance

· 401(k) with company match

· Company-paid Pension

· Disability insurance

· Life insurance – company paid

· Flexible spending account

· Paid time off

· Parental leave