Regional Property Manager

Location: This role supervises our northern California region, centered in San Francisco and the North Bay. Candidates must be within commutable distance to Brilliant Corners San Francisco office.



Compensation: $90,000- 100,000 per year, exempt



Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

The Supportive Housing Management department manages Brilliant Corners’ portfolio of owned real estate which provides housing and services to various vulnerable populations.  The largest part of the portfolio consists of single-family homes that house previously institutionalized people with developmental disabilities.  Other programs consist of multifamily or scattered site housing serving formerly homeless and/or developmentally disabled, individuals and families.

Position Summary

The Regional Property Manager is responsible for the management and maintenance of a diverse and growing portfolio of single-family homes used as Care Homes for individuals with developmental disabilities and other housing models serving vulnerable populations. The Regional Property Manager leads a team of 4-6 Property Managers, a Regional Facilities Manager, a team of roving Maintenance Technicians, and a department Program Associate. This position requires working closely with this team, as well as the Brilliant Corners’ Supportive Housing Development department, and other teams as applicable.  

The Regional Property Manager provides leadership and decision-making to ensure excellent customer service, maintenance of good quality homelike housing, a productive and cohesive property management team, and a culture of collaboration and excellence. The Regional Property Manager balances financial performance and asset management against fidelity to our mission of service to residents and service providers.

Position Responsibilities

• Reviews Financial Reports and implementing appropriate controls
• Ensure successful day-to-day financial management of the properties/portfolios
• Develop and monitor annual property/portfolio budgets
• Review and revise monthly budgeted-to-actual profit and loss statements, balance sheets, reserve and security deposit reports, and other financial reports, investigate and correct significant variances, miscoding, etc.
• Implement rent collection procedures to minimize rent receivables   
• Approve check requests for payment and review all high-cost capital expenditures, service contracts, and contracted repairs
• Assist in the preparation of records for year-end audits

Requirements

Professional Experience

• Minimum of five years of property management experience
• Certified Property Manager or similar certification preferred
• Experience in the management of affordable (HUD or tax credit) or supportive housing (scattered site or shared living care homes)
• Supervisory experience and ability to motivate, mentor and train staff members
• Experience working with vulnerable populations
• Experience in compliance functions, budgeting and customer service

Knowledge, Skills, and Abilities

• Strong problem solving and critical thinking skills, ability to respond to urgent issues, and to think clearly under pressure
• Superior written and verbal communication skills (English)
• Emotional Intelligence
• Attention to detail: impeccable record keeping
• Proficiency in Microsoft Office; working knowledge of Yardi Genesis2 software desired
• A clean driving record and a valid driver’s license

Core Competencies

Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking

Process Management: Excels at developing and organizing efficient workflows, measuring key aspects, and simplifying complex processes to maximize resource utilization

Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes

Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Organizational Values

Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Certificates, Licenses, and Registration

A valid, clean CA driver’s license and a personal insured vehicle are required.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. Physical ability to manipulate hands, fingers, and wrists to handle, feel, grasp, or operate hand/power tools, parts, controls, and equipment. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 50 pounds safely. Any weight over 50 (Fifty) pounds requires assistance from another employee or dolly. Mental acuity for analytical reasoning and document interpretation. Hazards – Exposure to traffic, dust, dirt, heights, noise, fumes, from oil, gas, paint, power tools and cleaning solvents with proper use of Personal Protective Equipment (PPE).

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

• Health Care Plan (Medical, Dental, & Vision) 

• Retirement Plan (With 5% Match) 
• Life Insurance (Basic, Voluntary and AD&D) 
• Paid Time Off (Vacation, Sick & Public Holidays) 
• Family Leave (Maternity, Paternity) 
• Short Term & Long-Term Disability 
• Training & Development 
• Wellness Resources 
• Hybrid Work