Radiation Services Technician

Steri-Tek helps improve and save lives by sterilizing medical devices, pharmaceuticals and tissue products with electron beam radiation.  We are looking for a Radiation Services Technician in our Fremont, CA location to support our customers’ success.  Our customers range from large medical device companies who send us truckloads of products down to the smallest start-ups that use us to sterilize new products that will eventually save and/or improve lives.

What you will be doing:

• Assist customers in completing the sterilization validation of their products to the required standards.
• Assist customers in complying with regulations by maintaining open and professional communication. 
• Manage various projects throughout the company; including Validations, Dose Mapping, Quality Assurance, Marketing and Operations.
• Assist customers in complying with regulations by maintaining open and professional communication.
• Provide superior customer service. 

How you will do this: 

• Receive and coordinate all Dose Map projects. 
• Complete all Dose Map projects to the required standards and within the customer’s specified timeline. 
• Contact customer to confirm validation requirements. 
• Create all required documentation including building project folders, writing protocols and final reports. 
• Prepare final documentation for distribution to customer, ensuring documentation meets document control requirements. 
• Follow all required Standard Operating Procedures (SOP) in preparation for Dose Mapping. 
• Maintain and update as needed SOP, WI & FORM for process efficiency and compliance. 
• Provide technical Customer Support and Documentation. 
• Answer customer questions regarding Dose Mapping, packaging, product materials and any other question related to dose mapping in a timely and professional manner. 
• Be knowledgeable in the areas of dosing, product orientation and material types to be a resource to customers, including ISO 11137, AAMI TIR33, AAMI TIR17, AAMI TIR29 and Steri-Tek Dose Mapping SOP. 
• Prepare and distribute final documentation to customers including price quotes, Dose Map reports and other documentation. 
• Prepare Process Documentation for Irradiation. 
• Ensure all required reporting and documentation is completed accurately and on time. 
• Ensure all documentation is completed per the Company SOP’s. 
• Obtain all required document reviews and approvals. 
• Reporting.
• Meet all established deadlines.

Requirements

Requirements: 

• High School Diploma 
• Proficient in English language (written and spoken) 
• Excellent customer communication skills
• Microsoft Office proficiency: Word and Excel at intermediate level 

Preferred Qualifications: 

• Medical Device, Pharmaceutical, Human Tissue and/or Biomedical industry experience – 1-3 years 
• Bachelor’s Degree in Life Science or related field 3 years relevant experience 

Benefits

Here’s what Steri-Tek offers team members:

• Competitive base wage with annual bonus potential.
• Medical, dental, vision, life insurance, 401(k) + match, PTO and paid holiday.
• Growth potential – we are growing and want our team members to grow with us.
• Air-conditioning in the production and warehouse areas of the facility.
• On-site gym and shower facilities.
• The ability to make a difference for our customers and each other.