Quality Improvement and Risk Analysis Specialist

Quality Improvement and Risk Analysis Specialist

Starting Salary: $60,385 - $72,462

GGRC is committed to assisting people with intellectual and developmental disabilities lead lives of liberty and opportunity. We are looking for a Quality Improvement and Risk Analysis Specialist to support the coordination of the agency’s SIR process and provider quality improvement initiatives.

When you are considering a new job, it’s normal to have tons of questions. Here are a few things we get asked all the time:

Where will I work?

The Quality Improvement and Risk Analysis Specialist position is a full-time position operating out of the San Francisco office. This position will require you travel locally within the counties of San Francisco, San Mateo and Marin. Access to reliable transportation permitting travel to and between many different locations throughout the day in order to perform the outlined responsibilities of the position.

What makes GGRC’s Team so special?

The people! GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

Our flexible culture allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments.

Are you ready to learn more?

What will I do?

• Reviews and approves SIRs for submission to Department of Developmental Services (DDS) daily;
• Oversees, coordinates and tracks SIRs and follow-up.
• Ensures that agency is adhering to Title 17 Code of Regulations Sections 54327 (a) and 54327.1 and the Welfare and Institutions Code 15610.63 and 15610.67, and amendments related to the passage of AB40.
• Oversees the SIR policy and procedures process.
• Provides consultation and guidance to service coordinators regarding special incidents.
• Performs SIR trend analysis. Specifically identifies SIR trends for vendors, vendor categories and type of incidents and relays this information to Supervisor and related committees.
• Responsible for running and distributing overdue SIR report weekly
• Responsible for routing of SIRS to all appropriate parties.
• Maintains a central SIR logging system.
• Assists in conducting SIR training with agency staff.
• Assists in the management of Medicaid Waiver1915i SPA cases, as needed.
• Monitoring of Enhanced Behavioral Support and Community Crisis Homes.
• Responsible for the correction action plan process and follow up that may include coordination with QA specialist, Home Liaison, social workers, provider, CCL, DDS etc.
• Performs follow up on provider complaints and/or concerns. This may include that may include unannounced visits, coordination with CCL, and follow up with case management.
• Conduct service provider trainings related to SIR reporting and quality improvement topics as appropriate.
• This role will take part in GGRC Risk Management Committee Activities including but not limited to: data compilation, agenda development/distribution, tracking/distributing committee minutes, and serving as a GGRC Risk Management Committee member.

• Overseeing initiatives for analysis of special incident reporting and mitigation activities.
• Compile reports for DDS submission when needed.

• Performs other responsibilities deemed necessary.

Requirements

Who are we looking for?

• Bachelor’s Degree in Public Policy, Public Administration, Social Work, Social Services, or related human services field required. Master’s degree preferred
• Minimum of two years’ experience working in the field of or similar to that of developmental disabilities.

• General knowledge and familiarity with regional center process and Title 17, SIR regulations.
• Demonstrated experience writing special incident reports and following up on completed special incident reports.
• Demonstrates person centered thinking skills and strategies in their work product.
• Evidence of leadership qualities and ability to undertake multiple projects and follow them through to completion.
• Ability to gather, review and analyze data to prepare clear and concise written reports.
• Must be proficient on the computer and familiar with a variety of software programs, including Microsoft Excel.
• Must possess exceptional organizational and time management skills.
• Knowledge regarding current trends and philosophies in the field of developmental disabilities.

Benefits

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 10 paid holidays, 4 personal holidays, 3 winter holidays, and up to 5 paid days for continuing education

What makes GGRC so special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

How to apply:

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.

Golden Gate Regional Center is an Equal Opportunity Employer.

Employees are required to have the Covid-19 vaccine unless they have a religious or medical exemption.