QA Analyst, KSM/KCM

Keeper Security is hiring a highly motivated QA Analyst to join our team focused on Keeper Secrets Manager (KSM) and Keeper Connections Manager (KCM). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a QA Analyst for Keeper, you will be responsible for testing our backend applications, which have no user interface and are entirely script-driven. The role requires familiarity with multiple programming languages, cloud-based systems, and CI/CD pipelines. You will focus on functional testing, API testing, and script validation. Your primary responsibilities will include verifying the functionality of backend APIs, ensuring integration points with cloud platforms, and validating build scripts. You will collaborate with the development team to identify bugs, document test results, and support the continuous improvement of our testing practices.

Responsibilities

• Perform manual and automated testing on backend systems for Keeper Secrets Manager (KSM) and Keeper Connections Manager (KCM), focusing on APIs and integration points.
• Validate and test build scripts across various programming languages such as Java, JavaScript, Python, Go, and .NET.
• Work with CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps) to ensure proper build and deployment processes.
• Test integration with cloud providers like AWS, Azure, and GCP, as well as identity and access management (IAM) solutions such as Okta, Ping Identity, and Active Directory.
• Test and validate bash scripts and automation workflows to ensure correctness and efficiency.
• Report and track defects in Jira, providing clear documentation and detailed steps to reproduce issues.
• Work closely with developers to understand product features, API endpoints, and requirements, and assist in identifying potential test cases.
• Assist in improving test coverage and continuously refine QA processes to ensure the highest quality and reliability of the backend systems.

Requirements

• Familiarity with multiple programming languages including Java, JavaScript, Python, Go, and .NET.
• Experience with CI/CD platforms (e.g., Jenkins, GitLab, Azure DevOps) and cloud environments (AWS, Azure, GCP).
• Good working knowledge of bash scripting for system and process automation.
• Understanding of backend API testing, including RESTful APIs and integration points.
• Ability to work with cloud-based systems and various enterprise IAM solutions (Okta, Ping Identity, Active Directory).
• Strong attention to detail and an ability to follow structured test plans, ensuring comprehensive coverage.
• Experience with bug tracking tools like Jira.
• Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder).

Preferred Requirements

• Experience with serverless environments and cloud-based applications.
• Familiarity with secure software development practices, especially related to secrets management and data protection.
• Exposure to additional scripting languages or automation frameworks.
• Experience working in Agile teams and participating in sprint planning and reviews.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt