Property Manager II - Ground Up - Affordable Housing

JOB SUMMARY

SoLa Impact, a successful opportunity zone private equity fund, is seeking a full-time Property Manager II to join our team. The Property Manager II will enhance the quality of service to our tenants, subsidy partner staff, government officials and increase productivity and efficiency of our Property Management Division. Accountable for the hands-on management of a specific portfolio of properties under our ownership, the Property Manager II works daily to achieve division and department goals including but not limited to: tenant retention, scoring excellent customer service on tenant surveys, rent and service fee collections, leasing and maintenance coordination. Under the general supervision of the Senior Property Manager, with additional guidance provided by the Assistant Director, the Property Manager II manages properties’ daily duties with a team of property management staff to maintain stellar property conditions, adhere to local real estate laws and regulations, and add value to the lives of our tenants while mitigating losses to our investors and partner property owners.

ABOUT THE COMPANY

SoLa is an award-winning social impact, development, and investment company focused exclusively on creating high-quality affordable housing in low-income, Black and brown communities. Over the last several years, we have raised almost $500 million in equity --- allowing us to deploy well over $1.5 billion – toward addressing the housing crisis in Los Angeles and throughout Southern California. We offer a fast growing, fast paced environment which is intellectually challenging, and professionally demanding, yet extremely rewarding and fulfilling due to the importance of our social mission.

Requirements

ESSENTIAL DUTIES

• Post legal notices and letters to tenants;
• Complete unit inspections to ensure properties are compliant with subsidy, Section 8 (HACLA/LACDA) habitability standards;
• Ensure vacant units are ready for city, county and subsidy partner inspections;
• Prepare preventative maintenance inspection reports on a weekly basis;
• Complete regular reporting to internal department heads and staff;
• Provide tenant customer service by phone/email/text;
• Assist in managing the inventory of vacant apartments and coordinate with construction staff, maintenance and leasing staff to turn units and re-rent;
• Prevent abatement of rents due to non-compliance with Section 8 regulations;
• Coordinate property management tasks with teammates, mainly the Property Managers, Office Manager, Property Management Administrator, Collections team and Leasing team;
• Engage and inspire team members to ensure individual and team goals are met on a daily, weekly, monthly and annual basis;
• Participate in training for property management team;
• Complete other tasks and projects as assigned.

EDUCATION & EXPERIENCE

• Minimum 5 years’ experience in property management in Los Angeles and LA County;
• Bachelor’s Degree in related human services or social sciences preferred;
• Proven experience in a leadership position;
• Advanced knowledge of property management including fair housing laws, rent control regulations (RSO/SCEP) and recently passed COVID-19 relief laws and eviction restrictions.

SKILLS & ABILITIES

• Exceptional interpersonal, verbal, and written communication skills;
• Ability to work independently and effectively in a fast-paced, demanding environment;
• Well-developed time management skills with the ability to manage multiple priorities;
• Ability to present information in a concise and easily understood manner;
• Ability to exercise discretion and independent judgment;
• Organized, proactive/self-starter, creative, detail-oriented, and critical thinking skills required;
• Proficient Microsoft Office, Yardi Voyager (a plus), CRM and data management.

Benefits

SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind.

SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind.

At SoLa Impact, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly.

SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.