Project Analyst - Ground Transportation

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals.

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

• Location:  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.

• Hybrid Work Schedule: We offer a flexible telecommuting schedule.

• Salary: The hiring salary for the Project Analyst is starting at $79,149. The full pay range for the Project Analyst is $67,649 to $108,238.

• Benefits: You will enjoy 14 paid holidays and accrue paid time off. Annual employer funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and childcare benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, a 457 defined contribution plan, and more!

• Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.

• Application Deadline: October 4, 2024. Applications will be reviewed after the closing date.

About the Job:

The Ground Transportation Department is looking for a proactive and self-motivated Project Analyst with proven technical and analytical skills. The ideal candidate implements expertise to advance new systems and explore innovative applications of existing technology. Key responsibilities include implementing strategic solutions, leveraging and optimizing technology, and supporting projects through effective analysis and problem-solving. 

What You’ll Do:

• Advances electronic systems projects to support the achievement of the work unit’s business goals; develops and maintains new systems or existing systems for parking, permitting, billing, and other electronic methods to accomplish operational outcomes.

• Collaborates with management, users, and other stakeholders to specify inputs and formats outputs to meet business and users’ needs; develops specifications, diagrams, and flowcharts for users to follow.

• Translates requirements and data needs, automates business requirements; coordinates tests, implements and validates systems performance; identifies opportunities for using technological methods to improve processes, optimize information flow, and improve productivity.

• Coordinates and interfaces with stakeholders, consultants, and the public; interprets and presents project information; broadens awareness and visibility of projects and priorities across stakeholder audiences. 

• Contributes input for the development of processes/improvements, internal controls, studies, technical and financial analysis; ensures compliance with mandates, laws, regulations, codes, and procedures.

• Completes research and compiles reports, trends, documents, and plans; completes contracting processes and documentation activities; provides input and justification for program and activities; mitigates risks; forecasts, translates, and tracks data, projects, budget cycle formulation, and contractual obligations.

• Serves as programmatic expert project and program objectives and mandates; generates and delivers program presentations, develops learning objectives; integrates operational practices and monitors efficiency; supports and refines process and operational designing/redesigning strategies; develops performance and measurement metrics; performs other duties as assigned.  

The Skills We Are Looking For:

1. Change Management - Identifies and implements available tools, techniques, and behaviors necessary to support change efforts that require the adoption and realization of change to achieve business outcomes and initiatives.

2. Strategic Thinking- Practices excellent quantitative analytical and problem solving.

3. Self Motivation - Uses independence and initiative to drive work assignments to completion.

4. Articulation and Grammar Proficiency - Competent with public speaking, presentation delivery, and communicating complex concepts to a diverse audience. Proven effective written and verbal communication and ability to operate with individuals at all levels within the organization across departmental boundaries.

5. Document Management – Has excellent process documentation skills and advanced proficiency with:

    I.   MS Office products – Excel, Word, Access, PowerPoint, etc.

    II.   DocuSign, Adobe sign, Intellidox, etc.

  III.   Data extraction, analysis, and visualization software – Tableau, Power BI, Google Charts, SQL, etc.

    IV.   Project Management Software – Click Up, Asana, Wrike, Smartsheet, etc.

     V.   Customer Relationship Management (CRM) software – Salesforce, Adobe, Oracle, HubSpot, etc.

6. Project Management – Maintains and manages documentation, risk identification and escalation, systems implementation, data analysis, metric and KPI development, and report presentation skills. Accurately assesses project scope, budget, and timeline by determining required process steps and resources needed to achieve defined outcomes and objectives; monitors and verifies task completion and resolves coordination issues to assure efficient, timely completion.

7. Relationship & Interpersonal Skills – Cultivates interpersonal rapport and trust, both up and down, by exhibiting consistency and reliability; demonstrates awareness of others’ needs, listens for issues or conflicts, and finds relevant and meaningful solutions. Promotes an inclusive and respectful environment.

8. Leveraging Technology - Effectively uses and generates information electronically, integrates technology solutions and systems. Has proficiency with Commercial parking software – Skidata, DSX, Chauntry, Automated License Plate Recognition (ALPR), and Commercial Vehicle Management System (CVMS) software and enforcement/citation software – Gatekeeper, Duncan Solutions, CivicSmart.

Requirements

The Experience You Need to Have**:

• Bachelor degree in business, information technology, project, business aviation, transportation management, or a closely related field.

• Two years of progressively responsible experience in an organization focused on program management or project management.
• Or an equivalent combination of education, training, and experience.

Preferred Education, Certification, and Licenses:

• Master’s degree in business administration, information technology, business aviation, transportation management, or a closely related field.

• Project Management Professional (PMP) Certification

• Training in the following: Skidata, DSX, Chauntry, ALPR, CVMS, Gatekeeper, Ducan Solutions, CivicSmart, Click Up, Asana, Wrike, Salesforce, and HubSpot.
• Certifications in the following:

MS 365, Adobe, and Oracle Certification. 

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.