Program Manager - Interim Housing Accessibility Improvement Fund

Location: Los Angeles

Salary Range: $80,000 - $90,000 annually / exempt

Organizational Description

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Program Summary

The Interim Housing Accessibility Improvement Fund is an initiative that provides technical and financial support to Interim Housing Providers (IHPs) across Los Angeles County to make essential accessibility upgrades to their facilities. These upgrades—including structural renovations, ADA-compliant installations, and smaller-scale modifications—will help ensure that individuals with disabilities and higher acuity needs can move safely and independently within interim housing settings. This initiative builds on existing State and County investments aimed at supporting those experiencing homelessness and confronting barriers to safe shelter.

Position Overview

The Program Manager – Interim Housing Accessibility Improvement Fund will be responsible for building and implementing this new initiative from the ground up. This includes developing program policies and workflows; managing capital improvement projects; overseeing the awarding of funds; and coordinating with funders, interim housing operators, and construction vendors. The successful candidate will ensure that providers have the resources and guidance necessary to execute accessibility upgrades efficiently and compliantly. This position requires a forward-thinking professional with strong project management skills, knowledge of accessibility standards, and the ability to forge collaborative relationships with a diverse set of partners.

If you’re seeking an opportunity to make a real difference in the lives of individuals experiencing homelessness, particularly those with disabilities and complex needs, we encourage you to apply for the Program Manager – Interim Housing Accessibility Improvement Fund role. In this position, you’ll build and lead an innovative program that directly tackles critical barriers in our interim housing system, ultimately providing safer, more accessible living spaces for some of Los Angeles County’s most vulnerable residents. We look forward to your passion, expertise, and leadership as we work together to drive positive change.

Key Responsibilities

1. Program Design & Development
• Lead the creation and refinement of program workflows, policies, and procedures that outline the accessibility upgrade process (e.g., RFA release, application review, awarding of funds).
• Collaborate with internal teams (e.g., finance, operations, grant management, marketing/communications) to build operational frameworks that support technical assistance to IHPs.
2. Contract & Vendor Management
• Develop and maintain a curated list of licensed general contractors (GCs), vendors, and other service providers qualified to perform accessibility improvements.
• Oversee the RFA (Request for Applications) process for IHPs and ensure thorough review of project bids, scopes of work, and compliance requirements.
• Negotiate and finalize contracts with providers and vendors, monitoring deliverables and timelines to guarantee successful project execution.
3. Funding & Budget Oversight
• Manage the allocation of a $4M fund for accessibility upgrades, tracking disbursements to ensure efficient and transparent use of resources.
• Work closely with Brilliant Corners’ finance and grant management teams to develop and maintain detailed budgets, projections, and financial reporting for the duration of the program.
• Ensure timely grant reporting to funders, including documentation of expenditures, project milestones, and outcome metrics.
4. Project & Construction Management
• Provide technical assistance and oversight for IHPs to plan and implement accessibility improvement projects that meet ADA standards and other local building codes.
• Coordinate pre- and post-improvement site visits as needed, reviewing contractor work and verifying adherence to agreed-upon scopes, schedules, and budgets.
• Track overall project progress, ensuring on-time completion and swift resolution of issues such as budget overages, construction delays, or permit challenges.
5. Stakeholder & Partner Coordination
• Serve as the primary liaison between Brilliant Corners, LA County agencies, private funders, and interim housing operators.
• Provide consistent updates to funders and stakeholders regarding program performance, outcomes, and any emerging needs or challenges.
6. Data & Reporting
• Establish key performance indicators (KPIs) and reporting systems to track the program’s impact (e.g., number of sites improved, types of modifications completed, number of beds impacted).
• Compile and present both qualitative and quantitative data to internal leadership and external funders, highlighting successes, areas for improvement, and lessons learned.
7. Continuous Improvement & Capacity Building
• Identify best practices for improving accessibility in interim housing settings.
• Solicit feedback from operators, clients, and other stakeholders to refine processes and ensure the program evolves to meet changing needs.

Core Competencies

• Mission-Driven
  You believe in Brilliant Corners’ mission to create accessible, supportive housing opportunities for individuals with disabilities and other vulnerable communities.
• Organizational Excellence
  You excel at developing structured processes and handling multiple priorities under tight timelines, ensuring deliverables are completed on schedule and to high standards.
• Problem-Solving & Adaptability
  You demonstrate a proactive approach to identifying challenges and implementing creative solutions, adjusting to program needs as they evolve.
• Collaboration & Relationship-Building
  You have a knack for forging strong partnerships with diverse stakeholders, from landlords and contractors to government funders and service providers, maintaining open lines of communication and mutual trust.
• Technical Aptitude
  You are comfortable reviewing construction documents, conducting on-site inspections for accessibility compliance, and coordinating with vendors to ensure projects are completed accurately and cost-effectively.
• Continuous Learning
  You embrace new ideas and are eager to stay informed about emerging best practices in construction, property management, and accessibility standards.

Organizational Values

• Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Requirements

Qualifications

• Education & Experience
• Minimum of 3 years’ experience in a relevant field such as project management, construction management, property management, or program administration.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Excellent leadership, problem-solving, and communication skills, with the ability to collaborate effectively across diverse teams.
• Demonstrated ability to oversee budgets and multiple concurrent site modification/ improvement projects.
• Preferred Skills
• Understanding of ADA regulations and local building codes.
• Familiarity with project management tools and software; knowledge of Salesforce/CRM, DocuSign, or similar platforms is a plus.
• Knowledge, Skills & Abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and capacity to handle email, instant messaging, and telephone communication professionally.
• Excellent written and verbal communication skills, with the ability to collaborate across diverse teams and present information effectively to external stakeholders.
• Clean driving record and the ability to travel throughout LA County for site visits, as needed.

Certificates, Licenses, and Registrations 

• A valid, clean CA driver’s license and a personal insured vehicle are required. 

Travel Requirements 

This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. 

Physical Requirements 

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. 

Salary range for this position is $80,000.00 - $90,000.00 annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients 

Benefits

• Health Care Plan (Medical, Dental, & Vision) 

• Retirement Plan (With 5% Match) 
• Life Insurance (Basic, Voluntary and AD&D) 
• Paid Time Off (Vacation, Sick & Public Holidays) 
• Family Leave (Maternity, Paternity) 
• Short Term & Long-Term Disability 
• Training & Development 
• Wellness Resources 
• Hybrid Work