Product Designer

Do you think that technology is the backbone of all businesses, and that cybersecurity is a must for everyone?

Do you believe cybersecurity should be effortless and affordable for every organization?

Do you want to change an industry, working with a team that’s already making a dent?

If so, Fletch is the company for you.

📌 About the role

We are looking for a highly creative and collaborative Product Designer to join us at Fletch.

You will create experiences for a new category in cybersecurity that combines data analytics, security, and media.

As a Product Designer at Fletch, you'll design new products and features from concept to implementation and continuously improve our flagship 2 products. You'll collaborate with multiple teams and engage with customers to ensure elegant UX solutions to complex security challenges.

You will be a key advocate for our users across the organization and help build a close-knit, multidisciplinary product team.

👨‍💻 What you’ll do at Fletch

• Tackle design problems from beginning to end, taking key insights from research and data and creating concepts that form new and better experiences
• Deliver effective, delightful, crafted designs for projects across our products offerings
• Build detailed flows and interactions for a variety of applications, including web app, onboarding, data viz, content, and email/chat communications
• Help drive the vision for the product and achieve it through iterative design exploration, documentation, and presentation
• Evolve our design system intentionally as we scale
• Provide and solicit feedback from customers and cross-functional stakeholders to continually better our experiences
• Collaborate with customer success and marketing to research, define, and prioritize features based on user and business needs
• Collaborate with engineering on technical implementation

Requirements

☝️A portfolio showcasing problem solving skills and high design caliber; a link to your portfolio is mandatory to be considered for this role. Provide password if applicable.

You must be authorized to work in the United States for this position.

👩‍🚀 What you should bring

• 2+ years of relevant professional experience
• Experience designing digital products and systems. You have helped ship products that solve real problems, and that people use.
• Ability to unravel complex conceptual issues and a keen sense for the most intuitive mental models that help users quickly gain value from the product
• A well-rounded skillset and experience working independently, within a team. We’re small but mighty, so you’ll need to lead the charge at times.
• Commitment to understanding the behaviors, motivations, and goals of our users and act as an advocate on their behalf
• Strong visual design and communication skills
• Ability to deliver polished, high-fidelity designs using modern design tools. We use Figma.
• Experience conducting user research and usability testing
• Experience designing within an existing design system across a range of devices and platforms
• Motivation to continue learning what you don’t know and staying up-to-date with current best practices in UX, visual design, methodologies and systems
• Eagerness to move quickly and be scrappy. We are an early product and are experimenting every day, following lighter processes than in larger orgs.
• A level-headed demeanor that enhances collaboration. We take our work seriously but always approach it with thoughtfulness, humor, and humility. You should too.

👨‍🎤 Nice to have

• Brand design experience — websites, advertising, social media, illustration etc.
• Recent startup experience in a similar role with some larger company exposure
• Cybersecurity and analytics experience

Benefits

• Flexible PTO policy
• Health care insurance
• Dental & vision insurance
• Life insurance
• Short-term & long-term disability insurance
• Health care FSA
• Flexible work hours
• Holiday time off
• 401K