People Operations Specialist

Location:

3131 Camino del Rio N, Ste 650, San Diego, CA 92108 (in-office full time for 6 months, then three days in office per week) 

Role Summary:

TEAM Management Services (www.teamemployer.com) is looking for a People Operations Specialist to join and support our rapidly growing company. This role is responsible for supporting the corporate staff with human resources, compliance, and people-focused initiatives. The ideal candidate is team focused, dependable, and organized. This is an individual contributor role reporting directly to the Senior People Operations Manager.

What you will do:

• Serve as the primary HR point of contact for our corporate team and respond to inquiries timely and with a high level of customer service.
• Manage all employee onboarding tasks - run background checks, prepare new hire documents, collect I9 information, initiate Everify, and coordinate overall onboarding schedule.
• Manage employee files to ensure employee documentation is up to date and well organized. 
• Assist with compliance training, and oversee employee acknowledgment and follow-ups.
• Maintain employee headcount lists and reports. Pull ad hoc reports as needed.
• Respond to employment verification requests and state unemployment requests.
• Prepare details for bi-week payroll for corporate staff. 
• Assist with administration of employee leave of absences.
• Partner with Senior People Operations Manager to ensure TEAM complies with local, state, and federal employment requirements such as wage and hour, required training including anti-harassment, job descriptions, employee handbook, and other TEAM policies.
• Manage W2, 1095, EEO-1, and state-specific reporting requirements.
• Assist with special projects, reports and activities, and other duties as assigned.

Company Description:

TEAM Management Services (www.teamemployer.com) is the national leader in the outsourced household employment market. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers. Beyond payroll and risk management, we specialize in fanatical customer service and partner with many of the nation’s largest blue-chip banks and financial institutions. 

We are a high-performing team pursuing aggressive growth targets.  We’re proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, games, and events. TEAM is also recognized as a winner of the San Diego Top Workplace award in 2022 and 2023. 

Our Mission:

To provide expert employment solutions, compassionate service, and creative partnership to the people we serve. 

Our Vision:

The people we serve and those who support them have peace of mind knowing they can choose their own service providers without the burden or risk of being an employer. 

Our Values:

• We care deeply. We act with kindness and a deep sense of responsibility towards our clients, our employees, each other, and all.  
• We are thoughtful and thorough. We think through unasked questions because we know that the small things matter. 
• We see challenges as opportunities. We approach adversity with optimism, and embrace even the toughest obstacles for the growth and wisdom they provide. 
• We hold the bar high. We want to be the very best at what we do, we hold ourselves and each other to a high standard, and we will run through walls to achieve our goals. 
• We serve with humility. There is no job too small. Great ideas can come from anyone. 
• We celebrate our success and each other. Knowing how hard we work on all the above, we recognize the importance of celebrating each other and our wins along the journey. 

This role is based in California. The California pay range for this position is $66,650 to $75,000 annually. Compensation is based on several factors including but not limited to the applicant’s skills, work experience, knowledge, abilities, education, etc. Note that this range may not apply to employees based outside of California.

Note:

TEAM Management Services, LLC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other protected characteristic under local, state, or federal law.

Requirements

• Two to three years of progressive, professional human resources experience or equivalent, preferably with multi-state employees. 
• Bachelor’s degree and PHR or SHRM-CP certification preferred.
• Strong project management and time management skills and demonstrate resourcefulness.  Able to navigate competing deadlines in a fast-paced environment to deliver results.
• Extremely high accountability, organization, and leadership.
• Strong interpersonal instincts and emotional intelligence; ability to quickly build trusted relationships within the team and with senior stakeholders.
• Strong professional presence, including all written / oral communications.
• Exercises good judgment and discretion to proactively research and escalate issues.
• Proficient in Microsoft Word, Excel, and Outlook and able to learn and navigate other internal software systems quickly and efficiently.

Benefits

Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation after 3 months of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program.  In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays.  For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more.