Live Chat Agent ( Work from home)
Meng Peeps National Executive Search
Palo Alto, california
Job Details
Full-time
Full Job Description
We are searching for a friendly Live Chat Representative to join our team. In this position, you will be the first point of contact for customers, delivering quick and helpful responses via live chat. If you excel in communication, enjoy problem-solving, and prefer working from home, this role is perfect for you!
Responsibilities:
Respond promptly and clearly to customer inquiries through live chat.
Assist customers with their orders, provide product information, and address any issues they encounter.
Offer straightforward and effective solutions to ensure customer satisfaction.
Maintain records of conversations and update customer information as necessary.
Collaborate with the team to resolve more complex issues when needed.
Requirements
High school diploma or equivalent.
Excellent written communication skills with proper grammar.
Ability to stay organized and manage multiple chats simultaneously.
Basic computer skills and typing proficiency.
A positive attitude and a genuine desire to assist others.
Benefits
Competitive Pay
Flexible Work Hours
Health Benefits (Medical, Dental, Vision)
Paid Time Off.