IT Infrastructure Manager

Dew Software, a leading player in the Digital Transformation space, is looking for an IT Infrastructure Manager to join their team. With a strong global presence and operations in 14 development centers across 9 countries, Dew Software leverages diverse talent and expertise to deliver exceptional outcomes for their clients. Committed to quality and excellence, Dew Software holds CMMi Level 3 and ISO certifications, reflecting their robust processes and focus on delivering the highest standards of service. As an IT Infrastructure Manager at Dew Software, you will play a pivotal role in managing and overseeing the company's IT infrastructure, ensuring its stability, availability, and security. You will work closely with cross-functional teams, stakeholders, and vendors to design, implement, and maintain the infrastructure solutions that support the organization's digital transformation goals.

Responsibilities

• Manage and oversee Dew Software's IT infrastructure
• Collaborate with cross-functional teams to design and implement infrastructure solutions
• Ensure the stability, availability, and security of the IT infrastructure
• Monitor and analyze performance metrics, identifying areas for improvement and implementing necessary changes
• Manage vendor relationships and contracts related to IT infrastructure
• Develop and implement IT policies, standards, and procedures
• Lead disaster recovery and business continuity planning efforts
• Stay current with emerging technologies and industry best practices

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT infrastructure management
• Strong knowledge and understanding of infrastructure technologies and systems
• Experience designing and implementing infrastructure solutions
• Knowledge of network infrastructure, including switches, routers, firewalls, and VPNs
• Experience with cloud technologies, such as AWS or Azure
• Knowledge of security best practices and protocols
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in cross-functional teams