IT Engineer

About Us:  

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. 

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.  

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

Overview: 

We are looking for a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for maintaining and improving the company's IT infrastructure, ensuring all systems are running smoothly, and providing technical support to all departments. This role requires a strong understanding of computer systems, network administration, and a proactive approach to problem-solving. 

Key Responsibilities: 

• Network Management: Design, configure, and maintain network systems, including LAN, WAN, and VPN connections. 

• System Administration: Install, configure, and manage servers, workstations, and software applications, ensuring optimal performance and security. 

• Technical Support: Provide Tier 2 and Tier 3 support to resolve hardware and software issues for employees, both in person and remotely. 

• Security: Implement and maintain security measures, such as firewalls, antivirus software, and encryption to protect company data. Push the company to obtain necessary security system certifications. 

• Backup and Recovery: Develop and manage backup and disaster recovery plans to ensure data integrity and availability. 

• IT Projects: Collaborate with cross-functional teams to plan, execute, and monitor IT projects, including software upgrades, system migrations, and new technology rollouts. 

• Documentation: Maintain detailed documentation of systems, processes, and procedures to ensure continuity and compliance with industry standards. 

• Vendor Management: Work with third-party vendors to procure hardware, software, and services, ensuring cost-effectiveness and quality. 

• Compliance: Ensure that all IT systems comply with industry regulations and best practices. 

• Monitoring and Optimization: Continuously monitor system performance and optimize as needed to ensure reliable and efficient operation. 

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. 

• Experience: Minimum of 3-5 years of experience in IT engineering, network administration, or a similar role. 

• Proficiency in Windows and Linux operating systems. 
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP) and equipment (routers, switches, firewalls). 
• Experience with virtualization technologies (VMware, Hyper-V). 
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and Microsoft AAD and Office365. 
• Hands-on experience with cybersecurity tools and practices. 
• Certifications: Certifications such as CompTIA A+, Network+, Security+, Cisco CCNA, or Microsoft MCSA are preferred. 
• Soft Skills: Excellent problem-solving skills, strong communication abilities, and the ability to work independently and as part of a team. 
• Other: Willingness to occasionally work outside normal business hours for maintenance or emergency purposes. 

Benefits

Salary range: $120,000 - $175,000

• Free snacks and drinks, and provided lunch on Fridays
• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.