Housing Acquisition Specialist

Location: Los Angeles

Salary: $25.48 - $26.44/hr

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. 

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Department Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

Position Summary

Housing Acquisitions Specialists play a key role as members of the FHSP Housing Acquisitions Team. The FHSP Housing Acquisitions Team specializes in acquiring market rate rental units in Los Angeles County and is recognized for providing innovative vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e. reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via damage mitigation funding, etc.), the Housing Acquisitions Specialist serves as a one-stop-shop for area landlords to fill their vacancies. 

Under the supervision of the FHSP Housing Acquisitions Supervisor, and with support and direction from the FHSP Housing Acquisitions Manager, the Housing Acquisitions Specialist will work to scale the FHSP to meet the audacious goal of housing thousands of formally homeless Angelenos. The position is ideal for a self-starter who is interested in using her/his/their unique skillset to improve rental housing outcomes for both homeless households and property providers alike.

Position Responsibilities

• Identify/Secure appropriate rental housing throughout Los Angeles County.
• Generate and utilize leasing leads via phone, internet, social media, in-person and/or canvassing.
• Market and network FHSP program incentives to prospective landlords, property managers, and associations.
• Provide and maintain account management, continuous support to property providers and nurture repeat business opportunities.
• Maintain and update thorough and accurate lead/property data within internal database system (Salesforce).
• Design, implement and produce reports and workflow systems to better optimize acquisition strategies and program operations.
• May present to both internal and external stakeholders
• Utilize unit lead object to track outreach and prospective units to be placed on ARVU
• Conduct housing quality inspections and advise property providers of any deficiencies to correct and resolve violations.
• Facilitate the successful lease up of acquired units.
• May perform other duties as assigned

Requirements

Professional Experience

• Experience in leasing, real estate, property management, supportive housing, Los Angeles rental markets, city planning/public policy, subsidy programs or sales highly desired, but not required

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
• Willingness to travel and make multiple visits in the field
• Access to a reliable transportation, possession of a valid California driver’s license, a clean driving record, and automobile insurance
• Ability to tactfully resolve/mediate issues between landlord and tenants.
• Basic computer knowledge, MS Word and Excel (moderate to strong) required; PowerPoint preferred
• Flexibility required regarding scheduling and prioritizing of tasks

Core Competencies

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect.
• Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
• Time Management: Uses their time effectively and efficiently; values time; concentrates their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Organizational Values

• Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $25.48 - $26.44 hourly. This position is being offered at $25.48 - $26.44 hourly.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work