Home Away Senior Program Manager

Home Away serves youth facing housing insecurity, many of whom are living in shelters or transitional housing situations. Our program participants attend school in San Francisco, and many struggle academically. Therefore, this position requires a compassionate leader who is knowledgeable of the school system and deeply understands the connection between emotional and academic development.

The Home Away Senior Program Manager (SPM) will oversee the program's daily programmatic and administrative operations. Daily program operations include but are not limited to, program design (academic/emotional support & college and career readiness, program outings), individual student check-ins to asses progress and needs leading to effective case management (individual learning plans and referrals using students' support tiered system), and ensuring agency policies and grant requirements are followed while providing a welcoming and nurturing environment for students, volunteers, families, and staff.  The ideal candidate is charismatic, has a continuous quality mindset, and is passionate about advocating for students' needs. This position requires a high level of organizational and interpersonal skills to develop a thriving program that builds alliances with stakeholders to meet the needs of all participants so they can reach their full potential.

Benefits:

• Pay rate: $80,000- $87,000 based on experience and credentials
• Full Time 40 hrs per week, salaried, exempt
• Up to 200 hours of vacation a year (including holidays)
• Work in a close tight-knit community of caring adults and incredible youth
• Professional and Leadership development opportunities
• Medical insurance, dental, vision, mental health, life, accident, critical illness hospital indemnity, FSA: healthcare, dependant, commuter, 403(b)

Qualifications

• A minimum of 3 - 5 years of experience working in youth development, educational equity, or a related position in a supervisory role, leading and managing a team that implements high-quality programs 
• A minimum of 3 years of experience in effective case management.
• A minimum of 5 years of experience coordinating multi-faceted program 
• A minimum of 5 years of experience working with middle and high school students experiencing trauma and facing housing insecurity.
• Knowledge of general HR practices is required.
• Must have a valid driver's license
• Ability to work effectively with diverse district/school staff, students, parents, and community members 
• Ability to maintain confidentiality and demonstrate a high degree of integrity

Highly Desirable: 

• BA in Social Work or related fields or at least 5 years of relevant experience. 
• Bi-lingual English/Chinese or Spanish.
• Strong organizational and time management skills.
• Demonstrated strong leadership and communication skills
• Demonstrated cultural proficiency in working with marginalized and diverse communities 
• Demonstrated ability to empower students and families to reach their full potential.
• Demonstrated ability to model best practices for program quality improvement.

Applicants must meet the above requirements to be considered for any EXL BACR position. If selected to be interviewed, you must bring the following items to your interview:

• Proof of TB test Clearance 
• A completed BACR Application Form
• Resume 
• 2 letters of professional reference

Duties and Responsibilities

Essential Functions:

• Ability to work 12:00 - 8:00 M- Th and with an alternative early ending schedule on Fridays. 
• Ability to lift and carry 25 pounds
• Ability to drive to meetings and students (must have a clean driving record and an insured vehicle/vans for students driving are provided)
• Proficient in working with Microsoft Office and Google Work, Space
• Ability to perform a variety of administrative tasks
• Ability to support the academic and emotional development of at-risk youth
• Ability to keep detailed records  
• Must be punctual and reliable
• Ability to work with minimal supervision
• Ability to multi-task and successfully handle competing deadlines and priorities 
• Must have excellent communication skills

Collaboration Duties

• Develop and maintain high communication and positive relationships with all stakeholders.
• Work closely in collaboration with volunteers, district partners, and city partners; provide program updates and progress reports to funders and other stakeholders.
• Ensure and promote program visibility; network and build mutually beneficial relationships with outside organizations, funders, government agencies, and collateral service programs.
• Acquire and leverage in-kind resources; identify and pursue additional sources of funding.
• Manage and triage student referrals and advocacy needs.
• Hire, supervise, evaluate and support staff via training and development, fostering staff strengths, training and coaching staff to implement quality programs, and maintaining a collaborative management style that welcomes input from staff and engages their passions and gifts in their roles.
• Develop and maintain partnerships in collaboration with the Outreach/Volunteer Manager:
• Give speeches and presentations to raise funds for the program
• Work closely with the Advisory Council and BACR leadership to best support programs

Program Implementation and Quality Assurance

• Have weekly meetings with students, parents, and stakeholders to asses students progress and build trusting relationships with students and their families.
• Design a high-quality youth development program for up to 25 middle school, high school, and college-bound youth to support individual wellness and academic achievement; plan and implement ongoing systems for effective 15-25 youth case management.
• Expose youth to a variety of activities, training, and projects that teach life skills and professional skills.
• Work directly with students needing additional support when volunteer tutors are not available.
• Ensure that academic, college, and career readiness curricula and socio-emotional development resources are culturally relevant and accessible to students and volunteer tutors.
• Ensure all aspects of the program are in place, and systems provide efficiency (academic and emotional support, referral system, case management, program, and driving schedules, healthy and balanced meals, program outings and cultural experiences, facilities and vehicle maintenance )
• Monitor student progress and individual learning plans to ensure target goals are met; track student academic progress toward meeting high school graduation requirements and A-G eligibility for those interested in attending a 4-year college.
• Ensure effective implementation of HR procedures, policies, and practices for staff and volunteer recruitment, screening, hiring, and termination.
• Coach, supervise, and support program staff.
• Provide a home-like feeling for program participants, volunteers, and staff.
• Ensure a balanced schedule of academic, physical, and enrichment activities is in place.
• Gather data, conduct observations, and use assessments and feedback for ongoing program improvement.
• Ensure compliance with all program and reporting requirements, including effective implementation of evaluations, program assessment activities, observations, and quarterly reports—complete evaluations, reports, and assessments as required.
• Assist students after high school graduation to find resources that help them successfully navigate life and find livable wage career paths.

Administrative and Fiscal Management: 

• Manage program budget, maintenance records, and student activities on a monthly basis, ensuring that the budget is on target
• Ensure all students' records and program data are complete, organized, and compliant.
• Review and approve HR documents
• Uphold BACR best practices, policies, and procedures
• Conduct annual performance evaluations
• Monitor and approve staff timesheets and invoices
• Help design and implement a sustainability plan for the Program
• Track and meet deadlines for the submission of reports, invoices, contracts, and other documentation 
• Participate in all meetings, workshops, and activities organized by BACR and district agencies

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

A Home Away From Homelessness is a program of Bay Area Community Resources (501c3 ) that seeks to radically alter the trajectory of children's lives by providing safe and supportive environments that foster their strengths, creativity, and abilities. Learn more about Home Away From Homelessness at www.homeaway.org.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.