Head of Product

Kixie is dedicated to transforming how sales teams interact with their leads!

At Kixie, we’re the pioneers of an advanced, cloud-based business voice and texting solution, seamlessly integrated into a single platform. No hardware, no hassle — just efficiency. But behind our cutting-edge product are the passionate individuals who drive it forward. Ambition, Community, Teamwork, and Transparency — these are the core values that define us at Kixie. We believe in recognizing and rewarding smart work, and we’re committed to fostering an environment where success thrives.

If you’re someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to be part of one of the fastest-growing B2B startups, then Kixie is where you belong!

We are looking for a Head of Product to lead our product team and drive the vision, strategy, and execution of Kixie’s product offerings. This role requires a blend of business and technical expertise, a big-picture vision, and the drive to make that vision a reality. You will work closely with cross-functional teams, including engineering, marketing, sales, and customer success, to ensure that our product aligns with our market needs and exceeds customer expectations.

In this role you will: 

• Define and communicate the product vision, strategy, and roadmap that aligns with Kixie's business objectives and market opportunities
• Recruit, mentor, and develop a high-performing product team, fostering a culture of collaboration, innovation, and customer-centricity
• Utilize prioritization frameworks to ensure that resources are allocated effectively, and product initiatives are aligned with strategic objectives
• Advocate for the needs of our users, ensuring that all product enhancements and new features drive customer satisfaction and business impact
• Stay ahead of market trends, competitor offerings, and customer needs to identify new product opportunities and areas for growth
• Oversee the end-to-end product development lifecycle, from ideation and feature definition to launch and iteration, ensuring that products meet quality, usability, and performance standards
• Utilize data analytics and user feedback to make informed decisions, refine product features, and optimize the user experience
• Collaborate with the sales and marketing teams to develop effective go-to-market strategies, positioning, and messaging for new product launches
• Define key performance indicators (KPIs) to measure product success and track performance against business goals
• Work closely with engineering, sales, marketing, and customer success teams to ensure seamless product development and launch processes

Requirements

• 7+ years of product management experience, with at least 3 years in a leadership role
• Proven track record of launching and scaling SaaS products, preferably in the sales enablement or communication tools space
• Solid knowledge of database architecture to guide technical decisions and collaborate effectively with engineering teams
• Strong understanding of product development methodologies
• Excellent leadership and team-building skills, with the ability to inspire and guide cross-functional teams
• Analytical mindset with experience using data to drive product decisions
• Exceptional communication and presentation skills, with the ability to articulate complex concepts to a variety of audiences
• Strong business acumen and a deep understanding of market dynamics and competitive landscapes
• Ability to think strategically while being hands-on when needed to drive execution
• Experience with CRM platforms, sales tools, or integration technologies is a plus
• Familiarity with CPaaS providers such as Plivo, Twilio, or similar services is a plus

Benefits

• Competitive Base Salary
• Health insurance benefits, including medical, dental, and vision coverage
• Paid time off, sick leave, and paid holidays
• Great Work-Life Balance 
• Dynamic and Collaborative Work Environment
• Opportunity to work with cutting-edge technologies and a talented team