Head of Design

The Opportunity

We’re the creator of BetterSleep: the app that has helped more than 65 million people sleep and feel better across the globe. We have a sleep tracker, relaxing sounds, guided meditations and sleep stories, all available in over 6 different languages! We set out on a mission to help people change their lives with a better night’s sleep.

Who are we and why should you join us?

• We are taking sleep to the next level. We combine great content, cutting-edge technology, and data-driven product development to constantly learn, iterate, and improve. 
• We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members. 
• We are a community that grows together - both professionally and personally. Our team is agile and nimble, allowing you to have a huge impact and carve your own path from day one. 
• We invest in our team’s well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

What are we looking for?

An awesome relentless Head of Design to come and disrupt the way people sleep at night by delivering best in class consumer experience to millions of users and impacting lives. The Head of Design will be an integral part of forming product strategy, lighter processes and smooth execution of the roadmap while implementing strong growth mindset practices and design.

The Head of Design has full ownership of design, KPIs and execution. The candidate is passionate about creating seamless design solutions, mentoring and driving the team to achieve the best results. As we see design as a very centric role of the company's success, the candidate should be able to advocate across the organization including leadership and other teams to foster design in their vision. The ideal candidate is detail-oriented, collaborative, and an effective communicator. This role involves a hands-on management approach where half the time is spent, creating mobile and marketing designs but also analyzing and benchmarking the competitive landscape. Reporting to the General Manager.

Responsibilities

• Develop, design and oversee the global design strategy for the Product, Content and Growth Marketing while aligning with the general vision of the company; 
• Lead and mentor a team of product designers and art directors, providing guidance on design practices, performance evaluations, and career development.
• Advocate for user experience and design excellence across the organization, fostering a culture of innovation and creativity.
• Oversee the design process from ideation to implementation, ensuring compliance with platform guidelines (e.g., iOS and Android).
• Analyze user feedback and data to inform design decisions and continuously improve user experiences.
• Collaborate with cross-functional teams to solve technical constraints and enhance product functionality.
• Push a growth mindset through design using data and user feedback;
• Responsible for building and implementing best practices across all departments where design is involved;
• Create UX / UI mobile designs for BetterSleep product features, buttons, animations, logs, new content, emails, and marketing assets;
• Participate in A / B tests and leverage analysis in understanding user needs;
• Maintaining thorough documentation of the design process;
• Ensure compliance with Android and Apple guidelines, keep up to date and inform the team of new developments;
• Manage design workflows and optimize processes to improve efficiency and effectiveness;
• Maintain a strong understanding of industry trends and competitive landscape to keep our designs relevant and impactful.

Requirements

• Bachelor’s or Master’s degree in Design, Fine Arts, or a related field.
• 8+ years of experience in design, with a focus on user experience and user interface for mobile applications.
• Proven experience in a leadership role, mentoring and managing design teams.
• Strong portfolio showcasing a range of UI/UX projects, including user research, prototyping, and iteration.
• Proficiency in design tools such as Sketch, Figma, and Adobe Creative Suite.
• Familiarity with A/B testing and data-driven design methodologies.
• Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale to stakeholders.

Benefits

• Competitive salary & equity compensation
• 401k benefits with employer matching contribution
• Excellent health, dental, and vision coverage
• Ridiculous perks program
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Commuter & lunch benefits, FSA accounts, and Employee Stock Purchase Programs
• Free access to Tele-health &  BetterHelp services
• Any piece of hardware or software that will make you happy and productive
• Awesome people to work with
• Nothing to slow you down
• Helping people live a better life, every day.

The base salary range for this position is $130,000-$200,000. In addition to the base salary, this position is eligible for a performance bonus, and extensive benefits. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.
At BetterSleep we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.