Front Office Administrator

Who We Are: United Dental Corporation is a leading dental organization dedicated to providing high-quality dental care to patients across the nation. With a network of dental clinics, our mission is to improve oral health and deliver exceptional patient experiences. We believe in a patient-centric approach and are committed to creating a positive and welcoming environment for all.

Who You Are: As a Front Office Administrator at our Kid's Corner location in Fullerton, California, you will play a crucial role in ensuring the smooth and efficient operation of the dental clinic. You are a compassionate and detail-oriented individual who is passionate about delivering exceptional patient care. With strong organizational and interpersonal skills, you thrive in a fast-paced environment and enjoy working as part of a dedicated team.

Requirements

• Welcome patients and provide a warm and friendly reception.
• Assist with patient check-in, including verifying personal and insurance information.
• Schedule appointments and follow-up visits, maximizing the efficiency of the dentist's schedule.
• Coordinate treatment plans, referrals, and necessary paperwork.
• Handle patient inquiries and provide accurate information regarding services, fees, and insurance coverage.
• Maintain patient records and ensure confidentiality.
• Collaborate with dental professionals and staff to ensure outstanding patient care.
• Stay updated on dental insurance policies and billing procedures.
• Assist with office administrative tasks as needed.

What You'll Bring:

• Previous experience in a similar role in a dental setting required.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Attention to detail and exceptional organizational abilities.
• Proficiency in dental software and scheduling systems.
• Strong computer skills, including knowledge of Microsoft Office.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of dental insurance policies and procedures is a plus.

Benefits

What We Offer:

• Full Time Opportunity, Alternative Work Schedule, Monday through Thursday (must be able to work one Saturday a month).
• Up to $25 per hour.
• 401(k) and up to a 4% match.
• Medical, Dental, Vision and Paid Time Off, 7 paid holidays of you work more than 25 hours a week.
• Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Voluntary benefits like pet insurance, Life Lock and entertainment discounts.
• We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment.
• Continuing education opportunities.

Alternative Schedule

• Monday: 7:30 am 6 pm, 1 hour lunch
• Tuesday: 7:30 am 6 pm, 1 hour lunch
• Wednesday: 9 am to 6 pm, 1 hour lunch
• Thursday: 9 am to 6 pm, 1 hour lunch
• Friday 8:30 am to 2 pm, no lunch - once a month
• Saturday 8:30 am to 2 pm, no lunch - once a month