Front Desk Specialist - HMO Coordinator

Job Title: Front Desk Specialist - HMO Coordinator

Company: Royalty Medical Solutions

Job Type: Full-Time

Position Summary: Royalty Medical Solutions is looking for a dedicated Front Desk Specialist - HMO Coordinator to join our team. In this role, you will serve as a key point of contact for patients, assisting them with HMO-related inquiries, appointment scheduling, and insurance verification. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a customer-focused attitude to ensure a seamless experience for our patients.

Key Responsibilities:

• Greet and assist patients upon arrival with a friendly and professional approach
• Manage phone calls, provide information about HMO plans, and address patient inquiries
• Schedule appointments and coordinate necessary referrals
• Verify patient insurance information and eligibility for HMO coverage
• Maintain accurate and up-to-date patient records in the system
• Process patient payments and manage billing-related inquiries
• Collaborate with medical staff to streamline patient flow and enhance care
• Handle administrative tasks, including filing, faxing, and data entry as needed

Requirements:

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Experience in a front desk or customer service role within a medical setting preferred
• Familiarity with HMO plans and medical terminology
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using computer systems and office software
• Ability to maintain confidentiality and manage sensitive information appropriately

If you are a proactive individual with a desire to contribute to patient care and experience in HMO coordination, we invite you to apply for this rewarding position at Royalty Medical Solutions.

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Experience in a front desk or customer service role within a medical setting preferred
• Familiarity with HMO plans and medical terminology
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using computer systems and office software
• Ability to maintain confidentiality and manage sensitive information appropriately

Benefits

Full benefits are offered.

Royalty Medical Solutions is committed to providing an inclusive and welcoming environment for all members of our community and ensuring that no person is excluded from participation in or denied the benefits of our services on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law. We prohibit discrimination in all its forms and are dedicated to promoting diversity, equity, and inclusion.