Front Desk Medical Assistant

Job Title: Medical Assistant, Front Desk

Company: Royalty Medical Solutions

Job Type: Full-Time, Temp to Hire

Travel between offices - required

Position Summary: We are seeking a friendly and organized Medical Front Desk Receptionist to join our client's private practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. The Medical Front Desk Receptionist will also assist with administrative tasks, including scheduling appointments, verifying insurance, and maintaining patient records.

Key Responsibilities:

• Welcoming patients and visitors, providing a warm and professional demeanor
• Answering phone calls and responding to inquiries and requests
• Scheduling and coordinating patient appointments
• Verifying insurance information and collecting patient demographics
• Gathering and updating patient information in electronic health records (EHR) system
• Processing patient payments and assisting with billing inquiries
• Maintaining a clean and organized front desk area
• Assisting with administrative tasks as needed

Requirements:

• High school diploma or equivalent
• Prior experience in a medical front desk or customer service role preferred
• Knowledge of medical terminology and electronic health records (EHR) systems
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Proficiency in using computer software and office equipment
• Ability to maintain confidentiality and handle sensitive information
• Biligual / Fluent in Spanish

If you are a motivated and detail-oriented individual with a passion for patient care, we would love to hear from you. Join our team at Royalty Medical Solutions and contribute to delivering exceptional healthcare services.

Requirements

• College Degree Associates or Bachelors
• 2+ years of Healthcare within a medical practice
• Prior experience in a medical front desk or customer service role preferred
• Knowledge of medical terminology and electronic health records (EHR) systems
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Proficiency in using computer software and office equipment
• Ability to maintain confidentiality and handle sensitive information

Benefits

Full benefits are offered.

Royalty Medical Solutions is committed to providing an inclusive and welcoming environment for all members of our community and ensuring that no person is excluded from participation in or denied the benefits of our services on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law. We prohibit discrimination in all its forms and are dedicated to promoting diversity, equity, and inclusion.