E-Commerce Sales Assistant (Amazon)

TP-Link Systems Inc. is currently seeking an E-Commerce Sales Assistant (Amazon).

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. 

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

What we’re looking for:

TP-Link Systems Inc. is seeking a detail-oriented and proactive individual to support our E-commerce team in optimizing the Amazon marketplace performance. The ideal candidate will have 1-3 years of sales experience, preferably in consumer electronics, along with a strong background in Amazon operations. Key responsibilities include data mining, managing claims in our CRM, conducting audits, and supporting promotional funding agreements. Proficiency in Excel and excellent problem-solving skills are essential. If you thrive in a fast-paced environment and enjoy collaborating with a dynamic team, we want to hear from you!

Responsibilities:

• Perform data mining and generate reports related to Amazon marketplace performance and analytics.
• Create and manage FCA (Freight Claims Allowances) and claims in the CRM system, including processing promotional allowances and back-end rebates.
• Support Amazon marketplace operations through test buys and managing product samples.
• Handle audits of e-commerce accounts, including resolving claims and price variance disputes.
• Assist the sales team with creating promotional funding contracts and agreements.
• Conduct daily price checks, including monitoring coupons, deal badges, and promotional offers, while maintaining an up-to-date promotional calendar.
• Oversee the creation of claims documentation and escalate any issues related to claims as necessary.
• Perform additional tasks and responsibilities as assigned to support the e-commerce team.

Requirements

What you’ll bring to the table:

• 1-3+ years prior sales-related experience - Consumer electronics preferred.

• Amazon seller/vendor relevant business background, required.
• E-commerce relevant business background is strongly preferred.
• Technical knowledge in the CE industry is a plus.
• Skilled in Excel (Pivot Tables, Vlookup, Basic formulas, and data organization
• Ability to interact effectively with customers and team members to solve issues and quickly address concerns.
• Adaptable to the fast-paced industry & retail demands
• Strong work ethic with high energy and initiative
• Highly detail oriented and precise in work
• Ability to multi-task and prioritize
• Organized and a Problem solver.

Benefits

Salary: $60-70K DOE & Annual Bonus

What we’re all about:

TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.

Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.

We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V.