Director of Custodial Operations

Position Overview

Impec Group focuses on enhancing the human experience within the workspace, encompassing collective well-being, safety, and health. Our mission is to facilitate success within the workplace industry through Innovation, Integration, and Integrity, helping individuals thrive. We aspire to think bigger, bolder, and deeper into built-environment solutions.

Impec Group is seeking a Director of Custodial Operations to oversee and support all client sites. The Director of Custodial Operations is responsible for leading and directing all custodial and cleaning services within the organization. The Director of Custodial Operations will develop and implement cleaning protocols, manage budgets, oversee profit and loss (P&L) for the custodial division, and ensure high standards of cleanliness and hygiene across all facilities. Additionally, the role will manage the request for proposal (RFP) process, supporting development efforts and ensuring successful execution and management.

Pay Range $135,000 - $165,000 annually

Position Director of Custodial Operations

Schedule Salaried position, candidates should have a flexible schedule based on operational needs.

Requirements

Responsibilities

• Strategic Planning: Develop and implement strategic plans for custodial operations to meet organizational objectives.
• Building Customer Trust: Establish strong relationships with clients, ensuring satisfaction with custodial services.
• Teamwork Across Divisions: Collaborate effectively with other divisions to ensure cohesive operations and support.
• Cleaning Protocols: Establish and enforce cleaning protocols, schedules, and standards to maintain cleanliness and hygiene.
• Budget Management: Manage budgets for custodial operations, including expenses, resource allocation, and cost control measures.
• Staff Management: Recruit, train, and supervise custodial staff, ensuring optimal performance and adherence to policies and procedures.
• Quality Assurance: Conduct regular inspections and audits to ensure compliance with cleaning standards and regulations.
• Vendor Management: Coordinate with external vendors for supplies, equipment, and specialized cleaning services.
• Safety and Compliance: Ensure compliance with safety regulations, environmental standards, and industry best practices.
• Continuous Improvement: Identify opportunities for process improvements, efficiency enhancements, and cost-saving initiatives.
• Reporting and Documentation: Prepare and present reports, metrics, and documentation related to custodial operations.
• Client Communication: Collaborate with other departments and management to address cleaning needs and maintain a positive work environment.

Qualifications

• Bachelor’s degree in facilities management, hospitality, or a related field (preferred)
• Proven experience in custodial management, with a track record of successful leadership and operations
• Strong knowledge of cleaning protocols, equipment, chemicals, and safety standards
• Excellent communication, leadership, and interpersonal skills
• Ability to manage budgets, prioritize tasks, and handle multiple projects simultaneously
• Proficiency in computer applications and software related to facilities management

Employment authorization will be conducted via E-Verify within the first three days of employment.

Impec Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Benefits

• Choice of select medical plans
• Dental Plan
• Vision Plan
• Paid time off
• Simple Individual Retirement Account (IRA) Plan with employer contribution
• A tremendous organizational culture centered on transparency, honest communication, prescribed process, and personal responsibility.

Impec Group Core Values

• Get things done
• Stay humble
• Focus on people
• Be smart
• Lead with integrity
• Solve problems
• Enjoy the journey together

A great organizational culture centered on transparency, honest communication, prescribed process, personal responsibility and accountability.