Digital Account Manager With Top Growth Partner Agency
Influential Inc.
Los Angeles, california
Job Details
Full-time
Full Job Description
Account Manager at Influential Inc.
Influential Inc. is seeking a dynamic and experienced Account Manager to join our championship team. The ideal candidate will oversee a portfolio of client accounts, ensuring client satisfaction and driving results.
Responsibilities:
- Manage client relationships from onboarding to ongoing strategy implementation
- Oversee multiple client accounts and serve as the primary point of contact
- Develop and maintain strong client relationships
- Collaborate with internal teams to deliver on client goals
- Monitor and report on account performance and KPIs
- Identify upsell opportunities and contribute to account growth
- Manage client expectations and resolve issues
- Maintain accurate client data and documents in our systems
Requirements:
- 3+ years of experience in account management, preferably in a marketing or sales agency
- Strong communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously
- Problem-solving mindset and strategic thinking abilities
- Proficiency with CRM systems, project management tools, and data analysis
- Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus
We're Looking For Someone Who:
- Embodies our high standards and commitment to excellence
- Demonstrates a "Mamba Mentality" in their approach to work
- Contributes to a positive and collaborative team culture
- Is motivated to continuously improve their skills and knowledge
Measures of Success:
- 95%+ client retention rate
- 90%+ client satisfaction score
- 20%+ year-over-year growth in account value (we know, not easy 😉)
- 100% adherence to Influential Integration SOP for new client onboarding
At Influential Inc., we believe in never settling, giving our all, and maintaining a championship mindset. If you're ready to join a team that demands excellence and values hard work combined with skills, lets chat!
To apply, please submit your resume, LinkedIn profile, and a brief video explaining why you'd be a great fit for this role to team@influentialpros.com.
Requirements
- 3+ years of experience in account management, preferably in a marketing or sales agency
- Strong communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously
- Problem-solving mindset and strategic thinking abilities
Proficiency with CRM systems, project management tools, and data analysis
- Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus
Benefits
1. Career Growth Opportunities:
- Work with a diverse portfolio of clients across various industries
- Potential for advancement within a growing company. We are a baby company but have the biggest brands under management with lots of potential.
- Continuous learning and skill development in marketing and client management
2. Professional Development:
- Exposure to cutting-edge marketing strategies and tools
- Opportunity to work with and learn from high-performing team members
- Encouragement to continuously improve skills and knowledge
3. Challenging and Rewarding Work:
- Opportunity to directly impact client success and company growth
- Variety in day-to-day tasks and client interactions
- Recognition for exceeding client expectations and meeting KPIs
4. Collaborative Work Environment:
- Be part of a championship team with high standards
- Work closely with various internal teams, fostering cross-functional skills
- Positive and supportive company culture. We have fun.
5. Autonomy and Responsibility:
- Manage your own portfolio of clients
- Take ownership of client relationships and strategies
- Opportunity to create and implement SOPs as the role matures
6. Tools and Resources:
- Access to modern CRM systems and project management tools
- Training and support in using industry-leading platforms
- Paid trainings to advance your growth
7. Performance-Based Recognition:
- Clear measures of success (KPIs) to track your impact
- Potential for bonuses or promotions based on client retention and growth
- Potential for raises and promotions within the company. If you see yourself as a potential COO at a growing agency, this would be the role for you
8. Work-Life Balance:
- Clearly defined working hours for client communication
- Structured processes for managing multiple projects efficiently
9. Company Culture:
- Be part of a team that values excellence, hard work, and continuous improvement
- Work in an environment that promotes the "Mamba Mentality" of dedication and perseverance
10. Networking Opportunities:
- Interact with diverse clients and industry professionals
- Build a strong professional network within the marketing and sales industry