Digital Account Manager

We're on the lookout for a skilled Digital Account Manager to help take our client relationships to the next level!

Candidates must be located in Southern California or Phoenix, AZ

In this role, you'll be at the forefront of managing our digital accounts, providing top-notch service and ensuring client satisfaction. You'll work closely with clients to understand their needs and help them leverage our digital marketing solutions effectively.

We're offering a competitive salary ranging from $70,000 to $110,000 based on your experience, along with attractive bonuses and growth opportunities!

Your responsibilities will include:

• Client Relationship Management: Develop and maintain strong relationships with clients, understanding their business needs and goals
• Account Growth: Identify opportunities for account expansion and cross-selling of IT services and solutions
• Project Coordination: Collaborate with technical teams to ensure successful delivery of IT projects and services
• Performance Monitoring: Track account performance, analyze data, and prepare reports to present to clients and senior management
• Problem Solving: Address client issues and concerns promptly, providing solutions and recommendations to enhance service delivery
• Contract Management: Negotiate contracts and agreements, ensuring alignment with client expectations and company policies
• Market Research: Stay informed about industry trends, emerging technologies, and competitor offerings to provide valuable insights to clients

Requirements

• Experience working in the IT Consulting & Service Industry is required
• 4+ years of experience in a technical account management or service solutions role
• Bachelor's Degree
• Experience working with clients in the financial services arena

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance