Credit and Collections Specialist

• Monitor all collection activities and administer a portfolio of assigned corporate accounts.
• Process collections and minimize delinquent receivables.
  
• Resolve payment discrepancies and provide customers with necessary documentation to support collections.
• Identify the root cause for delinquency and take necessary actions, including raising issues or eliminating causes.
  
• Identify changes in customer trends and related risks.
  
• Communicate findings to sales and credit management.
  
• Process adjustments to accounts and reconcile accounts accurately.
• Apply checks, wires, ACH transmissions promptly and accurately based on customer remittance.
  
• Identify and categorize deduction issues with customer remittance information.
  
• Contact customers to resolve unapplied balances.
• Assist in opening, reviewing, and updating accounts.
• Assist with the preparation of required reports for management.
• Sort and file correspondence, perform clerical tasks such as copying, faxing, filing, and mailing invoices and statements.
• Assist with projects and other job-related duties as directed.

Requirements

• Bachelor's degree.
  
• Five (5) years of credit and collections experience on a business-to-business level.

Benefits

• Medical and Dental Benefits – substantially company-paid!
• Vision insurance
• 401(k) with company match
• Company-paid Pension
• Disability insurance
• Life insurance – company paid
• Flexible spending account
• Paid time off
• Parental leave