Collections Specialist (Temporary position)

Job Summary:

The Collections Specialist (Temporary position) is responsible for cash collections, internal and external communication to research and resolve outstanding invoices and credits on a portfolio of customer accounts. This individual supports the overall Accounts Receivable function through generation and regular distribution of customer statements, and the upload of invoices to certain customer portals.

Duties and Responsibilities:

• Manage a portfolio of customer accounts to ensure timely payments and accurate records
• Monitor a portfolio of customer accounts for overdue payments and initiate collection efforts
• Run and review accounts receivable aging report regularly to identify and address outstanding accounts
• Assist and coordinate with other departments regarding customer accounts
• Prepare and submit account statements to customers on both a monthly basis and after each payment
• Upload invoices and credit notes to customer portals
• Pursue missing remittance detail from customers
• Respond to customer inquiries regarding their accounts
• Verify customer payment deductions and contact to resolve any discrepancies
• Analyze accounts receivable data and identify trends
• Assist with periodic third-party audits, providing supporting documentation
• Respond to ad-hoc requests from CFO and Management in a timely manner
• Perform other job-related duties as assigned

Requirements

• Bachelor’s Degree in Accounting, Finance or equivalent experience in a related field
• 5-7 years of experience working in a similar role
• Knowledge of generally accepted accounting principles and general accounting structure, policies and procedures
• Knowledge of internal controls and SOX compliance
• Proficient PC skills and a working knowledge of ERP and Accounting software systems
• Proficient use of MS Office including Excel and Access
• Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
• Strong written and verbal English communication skills
• Ability to efficiently resolve problems
• Ability to accomplish multiple tasks
• Ability to work independently, with minimal direction
• Ability to use discretion and independent judgment when making decisions on behalf of the company

Benefits

Pay Rate: $25 - $29 per hour